Alicia Noel

Led daily branch operations alongside financial center manager, focusing on associate performance and customer satisfaction execution.

Directed associate development initiatives to ensure consistent implementation of operational standards and policies.

Oversaw comprehensive risk management strategies for currency transactions, focusing on report accuracy and resolution of cash discrepancies.

Conducted thorough assessments to identify and mitigate potential risk issues, ensuring adherence to AML/KYC compliance requirements.

Engaged with cross-functional teams to address and resolve operational challenges effectively.

Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment

Conducted thorough analysis of performance metrics, developing targeted action plans to address inconsistencies and drive improvement.

Completed a comprehensive one-year leadership development program with rotational assignments across frontline and operation roles.

Supported branch operations, associate development, and compliance execution

Demonstrated strong time management and adaptability while balancing multiple responsibilities

Fulfilled all training certification requirements and program assessments to enhance professional qualifications.