Alicia Miller
Acworth
Summary
Assistant Nurse Manager and Certified Pediatric Nurse with over 12 years in pediatric nursing across acute care and emergency settings. Demonstrates strong leadership in pediatric emergency operations, staff development, and quality improvement, with a commitment to enhancing patient outcomes and safety through evidence-based practices.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Assistant Nurse Manager – Pediatric Emergency Department
Wellstar Paulding Medical Center
07.2025 - Current
- Provide day-to-day leadership and operational oversight for nursing staff, patient care technicians, and paramedics.
- Led process improvement initiatives to enhance pediatric readiness, strengthen patient safety, optimize throughput, and implement evidence-based practices.
- Collaborate with department leadership to improve patient outcomes, patient experience, quality metrics, and regulatory compliance.
- Supported staffing, scheduling, onboarding, performance development, staff education, and competency management to enhance team effectiveness.
- Coordinated interdisciplinary communication among physicians, nursing staff, ancillary departments, and hospital leadership to ensure seamless patient care.
- Mentor and develop nursing staff through coaching and professional development.
- Participate in policy development, protocol implementation, and departmental strategic initiatives.
- Support Joint Commission readiness and compliance with organizational standards.
- Collaborate with local organizations as a board member to promote community involvement projects.
Staff RN III – Pediatric Emergency Department
Wellstar Paulding Medical Center
06.2022 - 07.2025
- Provided emergency and non-emergency pediatric care across a broad range of diagnoses and acuity levels.
- Provided care for behavioral health patients, facilitating psychiatric evaluations and interventions.
- Precepted newly graduated and experienced RNs.
- Mentored new hires including RNs, paramedics, and patient care technicians.
- Advocated for patients and families, supporting quality and safety initiatives to enhance patient care.
- Achieved ACLS, TNCC, ENPC, and NRP certifications to enhance clinical skills.
- Participated in beta testing of new programs, including Kahuna, to improve user experience and functionality.
Staff RN and Charge RN in a pediatric urgent care setting
Children’s Healthcare of Atlanta – Town Center Urgent Care
07.2019 - 06.2022
- Led charge nurse responsibilities to ensure efficient patient flow and optimal care delivery.
- Precepted newly hired and graduate nurses, fostering their professional development and integration into the team.
- Contributed to patient satisfaction and quality improvement initiatives on hospital committees to enhance care standards.
- Delivered relationship-based care aligned with organizational mission and core values.
Charge RN and Resource RN on a 40-bed pediatric unit
Children’s Healthcare of Atlanta – Scottish Rite
02.2015 - 07.2019
- Led charge and resource RN duties for 40-bed unit, coordinating assignments and ensuring smooth daily operations.
- Cared for complex pediatric inpatient populations including neurology, oncology, hematology, craniofacial, rehabilitation, and surgical patients.
- Precepted nurses and nursing students, enhancing clinical skills and knowledge over 3,500 hours.
- Participated in mentorship, onboarding, quality, and safety initiatives.
- Developed hand hygiene improvement initiative, contributing to increased compliance and patient safety.
Education
Bachelor of Science - Nursing
Kennesaw State University
01-2014
Skills
- Pediatric emergency services
- Clinical evaluation
- Evidence-based care
- Quality enhancement
- Regulatory adherence
- Staff training
- Pediatric care coordination
- Interdisciplinary teamwork
- Crisis management
- Team leadership
- Policy formulation
- Staff oversight
Certification
- Certified Pediatric Nurse (CPN)
- Basic Life Support (BLS)
- Advanced Cardiac Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- Neonatal Resuscitation Program (NRP)
- Emergency Nursing Pediatric Course (ENPC)
- Trauma Nursing Core Course (TNCC)
- NIH Stroke Scale Certification (NIHSS)
Timeline
Assistant Nurse Manager – Pediatric Emergency Department
Wellstar Paulding Medical Center
07.2025 - Current
Staff RN III – Pediatric Emergency Department
Wellstar Paulding Medical Center
06.2022 - 07.2025
Staff RN and Charge RN in a pediatric urgent care setting
Children’s Healthcare of Atlanta – Town Center Urgent Care
07.2019 - 06.2022
Charge RN and Resource RN on a 40-bed pediatric unit
Children’s Healthcare of Atlanta – Scottish Rite
02.2015 - 07.2019
Bachelor of Science - Nursing
Kennesaw State University