Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Alicia Scott-reyes

Atlanta

Summary

Dynamic bar manager with a proven track record at FireMaker Brewery, excelling in inventory management and customer service. Expertly trained staff to enhance operational efficiency, while implementing sales strategies that boosted engagement. Bilingual communicator skilled in cocktail mixing, fostering a vibrant atmosphere that consistently elevated guest experiences.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Bartender

Aisle 5
05.2024 - Current
  • Managed cash handling procedures to ensure accurate transactions and balanced registers.
  • Mixed cocktails with precision, creating unique beverage offerings that enhanced the customer experience.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Promoted daily specials effectively, increasing customer engagement and sales.
  • Oversaw inventory management to maintain optimal stock levels and minimize waste.
  • Collaborated with team members to create a positive work environment and enhance operational efficiency.

Bar Manager

FireMaker Brewery
05.2024 - Current
  • Oversaw daily bar operations to ensure a high-quality guest experience and efficient service.
  • Ordered inventory, scheduled staff work shifts, handled customer requests.
  • Collaborated with owners and managers to create a positive work environment and enhance operational efficiency.

Sales Manager

Atlanta Container & Trailer
Conley
08.2024 - 04.2025
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Managed daily operations of sales department, including supervision of staff members.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Developed and implemented sales strategies to increase market share.
  • Collaborated with marketing team to create promotional materials for target customers.

Education

Associate of Science - Psychology

Gulf Coast State College
Panama City, FL
05-2017

Skills

  • Inventory management
  • Cash handling
  • Cocktail mixing
  • Customer service
  • Sales promotion
  • Team collaboration
  • Effective communication
  • Analytical skills
  • Operational efficiency
  • Staff management
  • Inventory
  • Financial records oversight
  • Bilingual interpretation

Certification

ServeSafe 2024

AA Psychology

Languages

English
Full Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales Manager

Atlanta Container & Trailer
08.2024 - 04.2025

Bartender

Aisle 5
05.2024 - Current

Bar Manager

FireMaker Brewery
05.2024 - Current

Associate of Science - Psychology

Gulf Coast State College

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Alicia Scott-reyes