Aline Giron-Lopez
Lawrenceville
Summary
Dynamic and results-driven professional with a strong background in customer service and sales, notably at Chick-fil-A. Proven ability to enhance client satisfaction and drive revenue through effective relationship building and upselling techniques. Bilingual in Spanish and English, with exceptional multitasking skills and a keen attention to detail.
Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Crew Team Member
Chipotle
12.2024 - Current
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
Crew Team Member
Chick-fil-A
11.2023 - 10.2024
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
Sales Representative
Roofing Company
05.2020 - 08.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
No Degree - Medical Assistant
Lincoln Tech
Marietta, GA07-2025
Loganville High School
Loganville, GA05-2024
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Customer engagement
- Bilingual in Spanish and English
- Customer relationship building
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Crew Team Member
Chipotle
12.2024 - Current
Crew Team Member
Chick-fil-A
11.2023 - 10.2024
Sales Representative
Roofing Company
05.2020 - 08.2022
No Degree - Medical Assistant
Lincoln Tech
Loganville High School
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