Miranda Jones
Atlanta,GA
Summary
Implemented strategic improvements in shuttle operations and logistics management, focusing on operational efficiency and customer experience.
Executed advanced safety perception and route planning to streamline and optimize workflow efficiency.
Overview
6
6
years of professional experience
Work History
Event Coordinator
Devalicious Hott Potato Hutt LLC
Atlanta, GA
02.2020 - Current
- Developed and executed event themes, coordinating vendor relationships to ensure optimal attendee experience.
- Developed strategic promotional materials in partnership with marketing team to enhance event visibility.
- Managed budgets to facilitate effective expense tracking and ensure successful event execution.
- Coordinated schedules and timelines for events to improve overall operational effectiveness.
- Directed event space setup and maintain operational efficiency and safety protocols.
- Provided excellent customer service in fast-paced environments to ensure client satisfaction and uphold company reputation.
- Adhered to food safety protocols to maintain a consistently safe and sanitary working environment, supporting operational health standards.
Senior Dispatch Manager
We Do It Right LLC.
Fayetteville, Ga
09.2022 - 01.2026
- Streamlined communication between drivers during daily dispatch to ensure timely and effective delivery execution.
- Reviewed and interpreted real-time data to improve scheduling efficiency, supporting consistent service quality.
- Reviewed operational processes and developed best practices to streamline team efficiency and elevate customer experience.
Professional Driver
Transdev
Atlanta, Georgia
08.2023 - 09.2025
- Managed dispatch operations to ensure timely deployment of personnel and resources, focusing on route optimization for operational efficiency.
- Engaged with drivers and clients to ensure seamless operations and promptly address any issues.
- Conducted analysis of performance metrics to optimize services and accelerate response times, thereby improving customer satisfaction.
- Ensured safety as I assisted client to appointments on time.
Education
Business Administration - Business administration
Everest institute
Jonesboro, GA10.2019
Skills
Interpersonal & customer service skills
Problem solving & time management
Prioritizing tasks and managing deadlines
Interpersonal & customer service skills
Personal Information
Title: Professional Driver / Logistics
Timeline
Professional Driver
Transdev
08.2023 - 09.2025
Senior Dispatch Manager
We Do It Right LLC.
09.2022 - 01.2026
Event Coordinator
Devalicious Hott Potato Hutt LLC
02.2020 - Current
Business Administration - Business administration
Everest institute