Dedicated administrative assistant with over 20 years of experience in office operations and customer service. Skilled in managing appointments, organizing files, and maintaining a welcoming reception area, contributing to an efficient and positive work environment. Excellent phone and communication skills.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Medical Institute of South Georgia
Douglas
04.2023 - Current
Delivered high-quality customer service by addressing visitor inquiries, managing incoming calls, and overseeing mail and package distribution.
Greeted and welcomed visitors, creating a positive first impression of the school.
Answered questions from visitors regarding classes and training offered by the school.
Managed scheduling of students' appointments and staff meetings.
Tracked daily student attendance and organized files, supporting efficient classroom operations and student management.
Maintained a clean and organized reception area and performed building cleaning tasks.
Administrative Assistant
Guidance Church
Los Angeles
08.2009 - 02.2015
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized files and developed weekly bulletin while managing faxing reports and scanning documents, ensuring a neat and efficient front desk.
Greeted visitors professionally, responded to inquiries, and directed them to appropriate personnel, enhancing visitor experience.
Handled incoming calls and directed callers to appropriate department or employee, facilitating effective communication.