Dynamic healthcare leader with a proven track record at Beverly Knight Olson Children's Hospital, excelling in strategic planning and team management. Enhanced client satisfaction through innovative solutions and effective relationship building, while achieving significant cost savings. Skilled in budget control and fostering a culture of continuous improvement, driving high-performance teams to success.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Director Neonatal Intensive Care
Beverly Knight Olson Children's Hospital
07.1989 - Current
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Increased company revenue by streamlining processes and implementing cost-saving measures.
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
Trained and guided team members to maintain high productivity and performance metrics.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Registered Nurse, Medical-Surgical Unit
Macon Northside Hospital
08.1987 - 07.1989
Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
Provided health education to patients and families regarding discharge instructions and plans of care.
Advocated for and strived to protect health, safety, and rights of patient.
Administered medications and treatment to patients and monitored responses.
Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
Education
Associate of Science - Nursing
Middle Georgia State University
Macon, GA
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT
Master of Science - Nursing Education
Western Governors University
Salt Lake City, UT
11-2016
Skills
Relationship building
Strategic planning
Verbal and written communication
Decision-making
People management
Operations management
Project management
Team management
Creativity and innovation
Strategies and goals
Staff management
Organizational development
Goal setting
Budget control
Budget management
Change management
Staff development
Issues resolution
Hiring and retention
Financial reporting
Certification
CCRN Certified in High Risk Neonatal Nursing (AACN) 1995-present
RNC-NIC Certified in High Risk Neonatal Nursing (NCC) 1995-present
NRP Instructor 2016-present
STABLE Certified 2010-present
Timeline
Director Neonatal Intensive Care
Beverly Knight Olson Children's Hospital
07.1989 - Current
Registered Nurse, Medical-Surgical Unit
Macon Northside Hospital
08.1987 - 07.1989
Associate of Science - Nursing
Middle Georgia State University
Bachelor of Science - Nursing
Western Governors University
Master of Science - Nursing Education
Western Governors University
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