Aliscia Dodson
Palmetto
Summary
Current student working toward an associated degree and seeking opportunity to begin a career. I adapt to new situations, company cultures, and work processes. Skillful in promoting current sales, processing transactions, and handles customer or patient complaints. I stay on top of things in a fast-pace environment or even when multiple tasks are given. I have strong knowledge of medical office operations, handling billing and insurance requirements, and leveraging training in coding and medical terminology.
Overview
3
3
years of professional experience
Work History
Lululemon Educator
Lululemon
11.2024 - Current
- Supported team in daily operations, ensuring efficient workflow and high-quality service.
- Assisted in inventory management, maintaining stock levels for optimal efficiency.
- Collaborated with colleagues to enhance customer experience through effective communication.
- Increased brand visibility by developing and executing strategic marketing campaigns.
- Strengthened outreach by coordinating events to maximize marketing initiatives.
- Used key sales tactics to grow membership sales.
- Designed visually appealing merchandise displays to enhance customer engagement and drive sales.
- Worked with store managers to implement new displays, promotions and store layout changes.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
Medical Receptionist
Out Patient Imaging
05.2024 - 10.2024
- Greeted patients and managed front desk operations to ensure smooth patient flow.
- Scheduled appointments and coordinated with medical staff to optimize clinic efficiency.
- Maintained electronic health records accurately and ensured compliance with privacy regulations.
- Assisted patients with insurance inquiries, verifying information to facilitate billing processes.
- Handled incoming calls, addressing patient concerns and directing them to appropriate departments.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Retail Sales Associate
Target
10.2023 - 05.2024
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Palm Beach Tan
10.2022 - 10.2023
- Advised clients on tanning products and services to enhance customer satisfaction.
- Conducted skin type assessments to recommend appropriate tanning solutions.
- Maintained cleanliness and organization of tanning equipment and workspaces.
- Trained new staff on safety protocols and product usage to ensure compliance.
- Monitored inventory levels of tanning supplies, ensuring timely reordering processes.
- Implemented feedback systems to improve service quality based on client input.
Education
Associate of Applied Science - Radiology
West Ga Technical College
Newnan Ga Highschool Diploma
Northgate Highschool
Newnan, GA05-2023
Skills
- Sales strategics
- Customer service
- Medical terminology
- Front desk operations
- Patient scheduling
- HIPAA compliance
- Payment collection
- Records management
- Problem-solving skills
- Patient care
Timeline
Lululemon Educator
Lululemon
11.2024 - Current
Medical Receptionist
Out Patient Imaging
05.2024 - 10.2024
Retail Sales Associate
Target
10.2023 - 05.2024
Sales Associate
Palm Beach Tan
10.2022 - 10.2023
Associate of Applied Science - Radiology
West Ga Technical College
Highschool Diploma
Northgate Highschool
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