Alisha Bradley
Tucker
Summary
Detailed-oriented Policy Analyst and HR Manager with years of experience in facilitating strategic techniques in employee relations, compliance management, policy development, and operational optimization in diverse industries. Proficient in creating and implementing HR policies, conducting workplace investigations, and preventing fraud while overseeing DEI initiatives that promotes inclusion and organizational culture. Proven track record in streamlining HR workflows, reducing turnaround times, and maintaining 100% compliance with work authorization and I-9 documentation requirements. Experienced in risk assessment and transaction verification to safeguard company assets and maintain integrity. Skilled in promoting data-driven decision-making and cultural sensitivity while ensuring process improvements, workforce engagement, and adherence to HR practices with regulatory objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Partner
AMAZON
05.2021 - Current
- Conducts thorough workplace investigations using WIXE methodology, ensuring fairness and accuracy while maintaining the alignment of the outcomes with organizational policies and legal requirements.
- Strengthens employee relations by managing compensation adjustments, onboarding, and policy enforcement to facilitate compliance and improve workforce alignment with company goals.
- Partners with legal teams on unemployment hearings and compliance issues, protecting company interests while upholding fair employment practices.
- Oversee monthly review of 200+ behavioral feedback records, ensuring complete legal documentation and compliance with regulatory requirements for workforce management.
- Facilitates actionable solutions to improve retention and performance outcomes by using SPARKY insights to craft data-driven strategies to interpret people analytics.
Process Assistant
AMAZON
05.2021 - Current
- Mitigated operational defects by 25% to boost quality standards and enhance team productivity by implementing targeted process improvements.
- Facilitated GEMBA meetings that streamlined workflows, driving a 15% increase in operational efficiency and reducing recurring production delays.
- Designed and rolled out comprehensive safety training programs, ensuring 100% PPE compliance and fostering a proactive culture of workplace safety.
- Championed cost control initiatives and inventory management practices, effectively containing expenses while maintaining smooth procurement operations and uninterrupted workflow.
- Directed staff leadership and coaching efforts, lowering defect rates and elevating customer satisfaction through consistent process adherence and performance feedback.
Enumerator
US Department of Commerce
09.2020 - 03.2021
- Gathered critical economic data by engaging Lafayette Parish residents across diverse districts to support accurate population statistics for 241,753 individuals and aid regional decision-making efforts.
- Utilized data-driven techniques by incorporating KPI insights, enabling improved evaluation of program outcomes through reliable and precise in-person survey methodologies.
- Conducted fieldwork across diverse neighborhood, navigating and avoiding unsafe areas, ensuring accurate data collection while maintaining compliance with safety protocols.
- Determined Lafayette Parish's median household income of $56,496 utilizing data-driven techniques, strengthening community economic reporting.
- Maintained confidentiality by upholding a sworn commitment to protect respondents' sensitive information, supporting ethical data handling for the U.S. Department of Commerce.
Assistant Store Manager
T-Mobile
01.2019 - 01.2021
- Directed supply chain activities by optimizing inventory forecasting, stock replenishment, and vendor relations, reducing shortages and ensuring consistent product availability.
- Led warranty and return procedures, streamlining documentation and processing to minimize errors, improve turnaround time, maintain accuracy, and enhance customer satisfaction.
- Collaborated with regional management to execute promotional campaigns and merchandise placement strategies, boosting store traffic and enhancing product visibility.
- Administered end-to-end inventory operations, including receiving, tracking, and maintaining ideal stock levels for devices, accessories, and promotional materials, preventing overstock or shortages.
- Coordinated secure cash handling operations by validating Brink's personnel and enforcing strict protocols, reducing discrepancies and strengthening financial accountability.
Fraud Investigator (Intern)
Hub Enterprises Incorporation
08.2019 - 05.2020
- Played a key role in preventing $60,000 in fraudulent settlements by initiating and implementing fraud prevention strategies, including life and marine insurance through enhanced investigation practices.
- Provided a detailed report on fraud investigations across 7 departments, including SIU, social media, medical, marines, surveillance, report auditing, and case management to facilitate decision making.
- Reduced fraudulent claims by 30%, preventing the destabilization of the customer finance by engaging in active and confidential research and investigations on alleged fraudulent behaviors.
- Initiated and implemented diverse investigative techniques for high-risk and fraud prevention, which improved customer satisfaction by 8% while maintaining adherence to standards.
- Collaborated with legal teams and supplied them with preserved evidence for strategic legal proceedings, ensuring accuracy and compliance with the law.
Education
MSc. - Criminal Justice
Grambling State University
Bachelor of G.S. - Behavioral Sciences
University of Louisiana at Lafayette
Skills
- Public Policy Research
- Policy Analysis
- Regulatory Compliance
- Data Analysis
- Economic Analysis
- Stakeholder Engagement
- Legislative Research
- Strategic Planning
- Process Optimization
- Containment & Reduction
- Training & Development
- Fraud Prevention
- Communication Skills
- Project Management (Lean Sigma)
- Record Keeping & Data Entry
- Human Resource Management
- Investigative Techniques
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- MINTAB
- SPARKY HR Analytical Platform
- CRM
- HR Information Systems
- POS Systems
- Workplace Investigative Tools
- Workplace investigations
- Employee relations
- Conflict resolution
- Behavioral feedback analysis
- Data interpretation
- Process optimization
- Legal compliance
Certification
- Lean Six Sigma Yellow Belt Certification
- WIXE Investigator Certification
- National Society of Leadership and Success Certification
- National Association of Blacks in Criminal Justice Certification
- American Red Cross CPR Certification
Selected Career Benchmark
- Minimized operational expenses by $14,432 through effective DEI program execution, strengthening workplace culture, and advancing inclusion across organizational levels.
- Sustained 100% compliance rate for 7-day SLA by efficiently managing workplace investigations and appeals, protecting organizational integrity, and reducing potential legal risks.
- Reached 95% participation rate in leadership cultural sensitivity sessions, fostering inclusive behaviors and enhancing overall employee engagement across multiple departments.
- Optimized HR workflows to achieve a 30% reduction in process turnaround time, improving service delivery and employee satisfaction across key functions.
- Instrumental in preventing fraud by recognizing fraudulent transactions through accurate inventory and detailed assessment of transaction receipts.
- Streamlined the process of updating work authorization and I-9 documents, ensuring 100% compliance with employment policies and reducing delays in workforce onboarding across departments.
Area Of Expertise
- Public Policy Research
- Policy Analysis
- Regulatory Compliance
- Data Analysis
- Economic Analysis
- Stakeholder Engagement
- Legislative Research
- Strategic Planning
- Process Optimization
- Containment & Reduction
- Training & Development
- Fraud Prevention
- Communication Skills
- Project Management (Lean Sigma)
- Record Keeping & Data Entry
- Human Resource Management
- Investigative Techniques
Timeline
Human Resources Partner
AMAZON
05.2021 - Current
Process Assistant
AMAZON
05.2021 - Current
Enumerator
US Department of Commerce
09.2020 - 03.2021
Fraud Investigator (Intern)
Hub Enterprises Incorporation
08.2019 - 05.2020
Assistant Store Manager
T-Mobile
01.2019 - 01.2021
MSc. - Criminal Justice
Grambling State University
Bachelor of G.S. - Behavioral Sciences
University of Louisiana at Lafayette