Dynamic Wellness Director at Serenity Empire with expertise in wellness program development and patient care coordination. Recognized for enhancing care quality and compliance management while fostering strong relationships. Proven ability to lead teams effectively and implement innovative solutions, ensuring high customer satisfaction and improved health outcomes. CPR certified and committed to continuous improvement.
Overview
1
1
year of professional experience
Work History
Wellness Director
Serenity Empire
Iron Mountain
02.2025 - Current
Organized educational seminars to educate staff on topics related to nutrition, exercise, stress management, and other relevant issues.
Oversaw wellness care teams to keep performance in compliance with safety standards and legal regulations.
Provided individual support and counseling on general wellness and nutrition.
Met care coverage demands by setting effective schedules and delegating assignments.
Established initial service plans in ECS and updated care strategies to flex with changing demands.
Collaborated with other departments to ensure compliance with corporate wellness policies and procedures.
Cultivated strong family support to maximize care outcomes for wellness approaches.
Managed nursing and personal care services offered to residents.
Enhanced care quality and increased patient protections by eliminating knowledge gaps and improving staff performance.
Built and established lasting relationships using encouragement and personal support.
Worked effectively in team environments to make the workplace more productive.
Managed inventory and supplies to ensure materials were available when needed.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Maintained updated knowledge through continuing education and advanced training.
Recognized by management for providing exceptional customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Utilized various software and tools to streamline processes and optimize performance.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Lead Medication Aide
Addington place of Alpharetta
Alpharetta
08.2024 - 03.2025
Assisted in updating patient care plans with medication changes and observations.
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Ordered drugs from pharmacy according to physician orders.
Utilized electronic health record systems for entering medication orders and patient information.
Verified patient information and documented medication administration accurately in patient charts.
Obtained, recorded and reported patient vital signs for medication administration.
Preparedvarious medications per shift to distribute to patients orally, topically, or through inhalation.
Instructed patients on self-administration of medications as prescribed by physician.
Maintained a clean and safe environment in the medication preparation area.
Ensured compliance with state and federal regulations regarding medication administration.
Provided support and assistance to nursing staff with patient care activities.
Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
Answered patient call signals and signal lights to determine patients' needs.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Conducted regular audits of medication administration records for compliance with regulations.
Followed protocols for disposing of expired or unused medications safely.
Created and maintained accurate records for all medications administered.
Liaised with nursing staff to prepare and administer prescribed medications to patients.
Maintained confidentiality when dealing with sensitive information related to residents' medical history and treatments received.
Maintained effective communication with physicians, pharmacists, family members and other healthcare providers involved in patient care.
Received shipments from pharmacy upon arrival and ensured accuracy of order prior to distribution.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Assisted with orientation and training programs for new employees in medication administration procedures.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Ensured compliance with state regulations regarding medication storage and administration processes.
Provided direct patient care, including vital signs, feeding, bathing, ambulation and hygiene assistance.
Developed and maintained positive relationships with patients, families, and healthcare providers.
Coordinated with pharmacists to clarify prescriptions and ensure proper medication dispensing.
Participated in team meetings to discuss patient care and medication management strategies.
Completed continuing education to stay updated on medication administration practices.
Supervised the work of other aides to ensure quality assurance in delivery of services.
Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
Monitored residents for adverse reactions to medications or treatments provided.
Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
Monitored patients for adverse reactions to medications and reported findings to healthcare professionals.
Education
Associate of Applied Science - Business Management
Purdue University
West Lafayette, IN
05-2017
Skills
Medication administration
Patient care coordination
Wellness program development
Electronic health records
Compliance management
Customer service
Team collaboration
Staff training
Effective communication
Relationship building
Time management
Continuous improvement
Reliability
Leadership training
Staff supervision
Team building
Health risk assessment
First aid certification
Teamwork and collaboration
Time management abilities
CPR certification
Decision-making
Multitasking
Timeline
Wellness Director
Serenity Empire
02.2025 - Current
Lead Medication Aide
Addington place of Alpharetta
08.2024 - 03.2025
Associate of Applied Science - Business Management