Alisha Singfield

• Receives, processes and receives payment for requests for police, crash and arrest reports, GCIC background checks and public information requests.
• Receives payment of alcohol licensing and permits; sends expiration notices.
• Maintained accuracy of records by verifying accuracy of data in records.
• Provide excellent customer care by responding to inquiries and requests for information.

Performs livescan fingerprinting for public according to department procedures.

• Created and maintained electronic filing system for quick and easy retrieval of records.

Prepares daily transmittal of cash and credit card receipts.

• Provided training to new records clerks to improve knowledge and skills.

Process and provide Alcohol License and Permits

• Sorted all paperwork and documents alphabetically and according to dates and significance.

Provides administrative support for the Department.

• Transferred inactive records to storage to free up space and preserve history.

Transfer mail to City Hall; distribute incoming mail. Answers incoming calls.

• Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
• Developed efficient filing system to retrieve records quickly.
• Created and printed labels for well-organized filing.
• Managed incoming and outgoing mail for the Police Department.
• Followed security protocols to protect sensitive and proprietary information.
• Created reports, correspondence and spreadsheets with Microsoft Office programs.
• Processed payments, issued receipts and updates invoices to assist with financial recordkeeping.
• Attended training programs, modules, workshops and seminars to keep up-to-date on project objectives and new policies or procedures.

• Collecting bond payments, verifying that all documentation was completed and original
• Producing bonding packets
• Distributing property and facilitating dress outs for the bonding process
• Facilitating and monitoring video visits through the NCIC Portal
• Scheduling clergy, parole, and attorney visits.
• Worked flexible hours across night, weekend, and holiday shifts.
• Skilled at working independently and collaboratively in a team environment.
• Greeted incoming customers and answered questions about available services.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

• Planned learning-focused activities to keep children engaged and positively use time.
• Monitored and recorded children's development, including behavior and learning, daily for reporting to parents.
• Assisted students of all skill levels in core subjects, including maths and English.
• Planned and executed productive self-esteem building activities to promote personal growth and daily living skills.
• Built lasting relationships with youth and parents or guardians.
• Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.

• Patrolled premises to ensure safety of employees and visitors.
• Maintained safety by quickly responding to alarms and investigating disturbances.
• Checked passes and credentials of person seeking to enter property and issued passes for guests.
• Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.

• Ensured residents and guest followed rules by closely observing operations and CCTV footage.
• Maintained safety by quickly responding to alarms and investigating disturbances.
• Reported daily activity, incidents, audits, safety repairs and irregularities encompassing property damage, theft and presence of unauthorised persons.
• Checked passes and credentials of person seeking to enter property

• Created filing system for contracts, records and reports.
• Responded promptly to incoming phone calls and emails for prompt, professional correspondence.
• Coordinated company events and key client meetings.
• Supported staff with clerical tasks for well-maintained office administration.

• Controlled access to restricted areas by logging guest entries, recording vehicle bookings and implementing visitor checks.
• Stayed observant and vigilant throughout service, promptly reporting suspicious behaviour or criminal activity to law enforcement.
• Prepared and issued access badges, credentials and security clearance for people accessing restricted areas.

• Communicated with library patrons to explain policies and offer guidance with technological resources.
• Used library and scholarly databases to locate necessary information.
• Assisted with circulation duties to organize and maintain availability of materials.
• Supported daily operations with diverse clerical tasks, assisting library personnel to streamline workflows.