Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alison Akery

Douglasville,GA

Summary

LPN /practice manager/administrator with over 18 years of experience in healthcare. Skilled in providing the highest level of management with a strong working relationships with peers and patients. The ability to multitask and the initiative to accomplish the job at hand in a fast paced environment. Forward-thinking professional bringing more than 15 years of experience working for fast-paced physician practice. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

LPN, Speciality Medication Prior Authorizations

CVS Caremark
09.2022 - Current
  • SME responsible for new hire training and coaching of current staff to make sure they remain up to date with current work flows.
  • Review criteria-based prior authorizations following policy and procedure.
  • Review meds, confirm dosages, diagnostic codes, and submits, etc.
  • Provide on-call after hours nurse availability for urgent PA requests.
  • Provide internal nurse support to the PA team and member services department.
  • Refer cases not meeting clinical criteria to the Pharmacist and MD team(s).

Allergy Director

ENT Institute
02.2022 - 08.2022
  • Oversaw daily operations of the allergy department within a busy ENT practice, including staff management, scheduling, and patient flow
  • Responsible for supply orders and distribution, extract compounding and mixing, allergy marketing, among other duties within allergy department.
  • Implement and maintain office policies and procedures to ensure compliance with regulatory requirements and industry standards.
  • Coordinate with medical providers to optimize clinic workflow and patient care delivery.
  • Maintain electronic health records (EHR) system and ensure accurate documentation and billing processes.
  • Handle patient inquiries, complaints and concerns in a professional and timely manner.
  • Collaborate with other key stakeholders to develop strategies for practice growth, patient and talent acquisition.
  • Stay current with the trends and best practices in dermatology practice management.
  • Tracked and reported correlations between the number of allergy skin tests preformed to immunotherapy conversion among the practice and individual providers. Provided staff/provider education when and where needed with the goal of increased new starts and IT compliance.

Practice Manager

Atlanta Allergy And Asthma
09.2020 - 01.2022
  • Oversaw daily operations of the allergy and asthma practice, including staff management, scheduling, and patient flow.
  • Coordinated with doctors, mid-level providers, and back and front office staff to optimize clinic workflow and patient care delivery.
  • Audited charts to ensure thorough and accurate documentation was present to meet MIPPS/HIPPS standards and supported billing and coding processes.
  • Advocated for doctor's, staff and patients to make sure that the needs for all where met.
  • Involved in new hire procurement and training.
  • Assisted HR in staff reviews, evaluations, discipline, and termination
  • Responsible for handling any patient issues or complaints

LPN Office Nurse

Atlanta Allergy And Asthma
09.2017 - 06.2019
  • Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
  • Applied and read environmental, food, ant and bee venom skin tests.
  • Applied and read T.R.U.E, North American, and food patch tests
  • Preformed food and medication oral challenges and monitored patients throughout testing.
  • Preformed PFT and FENO testing
  • Administered allergy immunotherapy and biologic injections
  • Coordinated IVIG/SCIG insurance approvals and specialty pharmacy referrals
  • Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.

Practice Manager

Atlanta Allergy And Asthma
11.2014 - 08.2016
  • Oversaw daily operations of the allergy and asthma practice, including staff management, scheduling, and patient flow.
  • Coordinated with doctors, mid-level providers, and back and front office staff to optimize clinic workflow and patient care delivery.
  • Audited charts to ensure thorough and accurate documentation was present to meet MIPPS/HIPPS standards and supported billing and coding processes.
  • Advocated for doctor's, staff and patients to make sure that the needs for all where met.
  • Involved in new hire procurement and training.
  • Assisted HR in staff reviews, evaluations, discipline, and termination
  • Responsible for handling any patient issues or complaints

LPN Office Nurse

Asthma Allergy And Immunology
03.2007 - 11.2014
  • Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
  • Applied and read environmental, food, ant and bee venom skin tests.
  • Applied and read T.R.U.E, North American, and food patch tests
  • Preformed food and medication oral challenges and monitored patients throughout testing.
  • Preformed PFT and FENO testing
  • Administered allergy immunotherapy and biologic injections
  • Coordinated IVIG/SCIG insurance approvals and specialty pharmacy referrals
  • Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.

Education

Bachelor of Science - Bachelor of Science, Healthcare Administration

Western Governors University
Salt Lake City, UT
08.2025

Associate of Science - License Practical Nurse

Chattahoochee Technical College
Marietta, GA
07.2006

Skills

  • Attention to detail
  • Multitask
  • Strong management skills
  • People skills
  • Project planning
  • Knowledge with multiple EMR systems: Eclinicals, Rosch, Athena, Epic, Novologix, and iCentrix
  • Proficient in Excel, Word, Teams, Access, and Outlook Basic knowledge of Power BI
  • Performance Improvement
  • Patient Relations
  • New Hire Training
  • Resource Management
  • Supplies Ordering
  • Staff Development

Certification

  • Licensed LPN, compact state LPN073388
  • American Heart Association BLS
  • Working towards obtaining my certified professional coder certification (Expected to test Nov/Dec 2024 or sooner)

Timeline

LPN, Speciality Medication Prior Authorizations

CVS Caremark
09.2022 - Current

Allergy Director

ENT Institute
02.2022 - 08.2022

Practice Manager

Atlanta Allergy And Asthma
09.2020 - 01.2022

LPN Office Nurse

Atlanta Allergy And Asthma
09.2017 - 06.2019

Practice Manager

Atlanta Allergy And Asthma
11.2014 - 08.2016

LPN Office Nurse

Asthma Allergy And Immunology
03.2007 - 11.2014

Bachelor of Science - Bachelor of Science, Healthcare Administration

Western Governors University

Associate of Science - License Practical Nurse

Chattahoochee Technical College

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Alison Akery