Alison Akery
Douglasville,GA
Summary
LPN /practice manager/administrator with over 18 years of experience in healthcare. Skilled in providing the highest level of management with a strong working relationships with peers and patients. The ability to multitask and the initiative to accomplish the job at hand in a fast paced environment. Forward-thinking professional bringing more than 15 years of experience working for fast-paced physician practice. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
LPN, Speciality Medication Prior Authorizations
CVS Caremark
WFH
09.2022 - Current
- SME responsible for new hire training and coaching of current staff to make sure they remain up to date with current work flows.
- Review criteria-based prior authorizations following policy and procedure.
- Review meds, confirm dosages, diagnostic codes, and submits, etc.
- Provide on-call after hours nurse availability for urgent PA requests.
- Provide internal nurse support to the PA team and member services department.
- Refer cases not meeting clinical criteria to the Pharmacist and MD team(s).
Allergy Director
ENT Institute
3929 Peachtree Rd NE Unit 100, Atlanta, GA 30319
02.2022 - 08.2022
- Oversaw daily operations of the allergy department within a busy ENT practice, including staff management, scheduling, and patient flow
- Responsible for supply orders and distribution, extract compounding and mixing, allergy marketing, among other duties within allergy department.
- Implement and maintain office policies and procedures to ensure compliance with regulatory requirements and industry standards.
- Coordinate with medical providers to optimize clinic workflow and patient care delivery.
- Maintain electronic health records (EHR) system and ensure accurate documentation and billing processes.
- Handle patient inquiries, complaints and concerns in a professional and timely manner.
- Collaborate with other key stakeholders to develop strategies for practice growth, patient and talent acquisition.
- Stay current with the trends and best practices in dermatology practice management.
- Tracked and reported correlations between the number of allergy skin tests preformed to immunotherapy conversion among the practice and individual providers. Provided staff/provider education when and where needed with the goal of increased new starts and IT compliance.
Practice Manager
Atlanta Allergy And Asthma
Kennesaw, GA
09.2020 - 01.2022
- Oversaw daily operations of the allergy and asthma practice, including staff management, scheduling, and patient flow.
- Coordinated with doctors, mid-level providers, and back and front office staff to optimize clinic workflow and patient care delivery.
- Audited charts to ensure thorough and accurate documentation was present to meet MIPPS/HIPPS standards and supported billing and coding processes.
- Advocated for doctor's, staff and patients to make sure that the needs for all where met.
- Involved in new hire procurement and training.
- Assisted HR in staff reviews, evaluations, discipline, and termination
- Responsible for handling any patient issues or complaints
LPN Office Nurse
Atlanta Allergy And Asthma
Douglasville, GA
09.2017 - 06.2019
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Applied and read environmental, food, ant and bee venom skin tests.
- Applied and read T.R.U.E, North American, and food patch tests
- Preformed food and medication oral challenges and monitored patients throughout testing.
- Preformed PFT and FENO testing
- Administered allergy immunotherapy and biologic injections
- Coordinated IVIG/SCIG insurance approvals and specialty pharmacy referrals
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
Practice Manager
Atlanta Allergy And Asthma
Douglasville, GA
11.2014 - 08.2016
- Oversaw daily operations of the allergy and asthma practice, including staff management, scheduling, and patient flow.
- Coordinated with doctors, mid-level providers, and back and front office staff to optimize clinic workflow and patient care delivery.
- Audited charts to ensure thorough and accurate documentation was present to meet MIPPS/HIPPS standards and supported billing and coding processes.
- Advocated for doctor's, staff and patients to make sure that the needs for all where met.
- Involved in new hire procurement and training.
- Assisted HR in staff reviews, evaluations, discipline, and termination
- Responsible for handling any patient issues or complaints
LPN Office Nurse
Asthma Allergy And Immunology
Douglasville, GA
03.2007 - 11.2014
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Applied and read environmental, food, ant and bee venom skin tests.
- Applied and read T.R.U.E, North American, and food patch tests
- Preformed food and medication oral challenges and monitored patients throughout testing.
- Preformed PFT and FENO testing
- Administered allergy immunotherapy and biologic injections
- Coordinated IVIG/SCIG insurance approvals and specialty pharmacy referrals
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
Education
Bachelor of Science - Bachelor of Science, Healthcare Administration
Western Governors University
Salt Lake City, UT08.2025
Associate of Science - License Practical Nurse
Chattahoochee Technical College
Marietta, GA07.2006
Skills
- Attention to detail
- Multitask
- Strong management skills
- People skills
- Project planning
- Knowledge with multiple EMR systems: Eclinicals, Rosch, Athena, Epic, Novologix, and iCentrix
- Proficient in Excel, Word, Teams, Access, and Outlook Basic knowledge of Power BI
- Performance Improvement
- Patient Relations
- New Hire Training
- Resource Management
- Supplies Ordering
- Staff Development
Certification
- Licensed LPN, compact state LPN073388
- American Heart Association BLS
- Working towards obtaining my certified professional coder certification (Expected to test Nov/Dec 2024 or sooner)
Timeline
LPN, Speciality Medication Prior Authorizations
CVS Caremark
09.2022 - Current
Allergy Director
ENT Institute
02.2022 - 08.2022
Practice Manager
Atlanta Allergy And Asthma
09.2020 - 01.2022
LPN Office Nurse
Atlanta Allergy And Asthma
09.2017 - 06.2019
Practice Manager
Atlanta Allergy And Asthma
11.2014 - 08.2016
LPN Office Nurse
Asthma Allergy And Immunology
03.2007 - 11.2014
Bachelor of Science - Bachelor of Science, Healthcare Administration
Western Governors University
Associate of Science - License Practical Nurse
Chattahoochee Technical College