Results-driven leader specializing in team management, operational strategy, and safety compliance. Demonstrated success in enhancing efficiency and implementing process improvements to meet organizational objectives.
Overview
11
11
years of professional experience
Work History
Sr Site Lead
Amazon AMXL
Austell
03.2025 - Current
Led development of team goals and objectives for site staff.
Monitored and evaluated employee performance, fostering accountability and growth.
Formulated actionable plans addressing efficiency, cost, and profit challenges.
Managed daily operations while ensuring adherence to safety regulations.
Collaborated with management to implement operational efficiency initiatives.
Site Lead
Amazon AMZL
Alpharetta
09.2022 - 03.2025
Implemented process improvements that streamlined workflows and reduced delays.
Analyzed operations reports to pinpoint specific areas for improvement and drive strategic initiatives.
Facilitated cross-team communication to ensure timely project completion.
Conducted weekly safety inspections to identify potential hazards.
Operations Manager
Amazon AMZL
Buford , Ga
11.2020 - 09.2022
Directed initiatives to improve work environment, company culture or overall business strategy.
Reduced operational risks while organizing data to forecast performance trends.
Trained and guided team members to maintain high productivity and performance metrics.
Care Navigator
Kettering Health
Beavercreek , Oh
01.2015 - 11.2020
Educated member on gaps in care and assisted with scheduling provider appointments.
Identified gaps in care and assisted in closure of gaps.
Identified barriers when treatment goals not met, treatment plan not followed or important appointments missed and collaborated in redeveloping patient treatment goals.
Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
Education
MBA -
University of Phoenix
Tempe, AZ
Bachelor of Science - Nursing
Wright State University
Dayton, OH
Bachelor of Science - Management Information Systems
Davenport University
Grand Rapids, MI
Skills
Operational strategy
Process improvement
Workflow analysis
Safety compliance
Data-driven decision making
Performance evaluation
Team leadership
References
References available upon request.
Timeline
Sr Site Lead
Amazon AMXL
03.2025 - Current
Site Lead
Amazon AMZL
09.2022 - 03.2025
Operations Manager
Amazon AMZL
11.2020 - 09.2022
Care Navigator
Kettering Health
01.2015 - 11.2020
MBA -
University of Phoenix
Bachelor of Science - Nursing
Wright State University
Bachelor of Science - Management Information Systems
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