Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alison Durnan

Thomaston

Summary

Compassionate and organized professional with experience in customer relationship management and team coordination. Skilled in conflict resolution and providing emotional support, contributing to clients' well-being and overall satisfaction.

Overview

6
6
years of professional experience

Work History

Caregiver

Thomaston Manor
Thomaston
02.2025 - Current
  • Assisted clients with daily living activities and personal care.
  • Provided companionship and emotional support to enhance client well-being.
  • Organized and scheduled appointments for medical visits and social activities.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.

Pet Groomer

Good Boy Grooming
Thomaston
01.2021 - 07.2024
  • Groomed dogs using clippers, scissors, and brushes for various breeds.
  • Bathed pets with specialized shampoos to maintain hygiene and coat health.
  • Assisted clients in selecting grooming services tailored to their pet's needs.
  • Maintained cleanliness of grooming area and equipment after each session.
  • Collaborated with team members to ensure smooth daily operations and scheduling.
  • Educated customers on proper home care techniques such as brushing, bathing and nail trimming between visits.
  • Greeted customers and their pets upon arrival for grooming services.
  • Assisted in the selection of appropriate shampoos, conditioners and other grooming products for each pet's individual needs.
  • Ensured safety of all animals while they were in the salon environment by keeping them secure at all times.
  • Demonstrated excellent customer service skills when dealing with difficult or irate customers.
  • Managed inventory levels of supplies necessary for successful operation of the business.
  • Maintained accurate records of all services rendered to clients' pets.
  • Scheduled grooming and veterinary appointments for animals.
  • Handled inbound customer inquiries and provided accurate information.
  • Resolved customer complaints through effective communication and problem-solving skills.

United States Marine

United States Marine Corps, USMC
Marietta
10.2020 - 04.2022
  • Operated and maintained various military equipment for training missions.
  • Collaborated with team members to execute tactical operations effectively.
  • Conducted safety inspections to ensure compliance with military standards.
  • Assisted in planning and executing field training exercises for unit readiness.
  • Coordinated logistics for troop movements and supply distribution during exercises.
  • Engaged in physical fitness training to maintain peak performance standards.
  • Implemented communication protocols to enhance team coordination during missions.
  • Coordinated logistics support for various field operations.

Receptionist

Palmyra Surgical
Macon
01.2020 - 03.2020
  • Greeted visitors warmly and directed them to appropriate personnel.
  • Managed multi-line phone system, routing calls efficiently to departments.
  • Scheduled appointments and maintained calendars for office staff.
  • Processed incoming and outgoing mail, ensuring timely distribution.
  • Maintained a clean and organized reception area for a welcoming environment.
  • Assisted with administrative tasks, including data entry and filing documents.
  • Handled inquiries in-person and via email, providing accurate information promptly.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Scheduled appointments for clients, customers, and other visitors.

Education

High School Diploma -

Jones County High School
Gray, GA
04-2020

Skills

  • Customer relationship management
  • Client advocacy
  • Team coordination
  • Conflict resolution
  • Time management
  • Problem solving
  • Reliability and punctuality

Timeline

Caregiver

Thomaston Manor
02.2025 - Current

Pet Groomer

Good Boy Grooming
01.2021 - 07.2024

United States Marine

United States Marine Corps, USMC
10.2020 - 04.2022

Receptionist

Palmyra Surgical
01.2020 - 03.2020

High School Diploma -

Jones County High School

Similar Profiles

CREATE PROFILE
Alison Durnan