Alison Rains
CNA
Hartwell
Summary
Dedicated CNA with proven expertise in patient care and compassionate communication, honed at Brown Nursing & Rehab. Excelled in enhancing patient satisfaction through attentive care, including advanced feeding and wound care techniques. Skilled in vital signs monitoring and emotional support, ensuring high levels of dignity and independence for patients. Demonstrated ability to improve nutritional outcomes and prevent bedsores, contributing to a positive healthcare environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA
Brown Nursing & Rehab
12.2024 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Host
Applebee's Grill + Bar
01.2019 - 09.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
High School Diploma -
Penn Foster College
Scottsdale, AZ 05.2001 -
No Degree - CNA
CNA
Royston, GA 05.2001 -
Skills
Compassionate communication
Bathing assistance
Vital signs monitoring
Feeding assistance
HIPAA compliance
Complex Problem-solving
Maintaining confidentiality
Patient care
Compassion and empathy
Patient transfers
Dressing assistance
Problem-solving
Time management
Emotional support
Health monitoring
Critical thinking
Team collaboration
Active listening
Multitasking and organization
Flexibility and adaptability
Attention to detail
Certification
CPR
Timeline
CNA
Brown Nursing & Rehab
12.2024 - Current
Host
Applebee's Grill + Bar
01.2019 - 09.2019
High School Diploma -
Penn Foster College
05.2001 -
No Degree - CNA
CNA
05.2001 -
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