Alissa Baker
Atlanta
Summary
Enthusiastic and certified Phlebotomist with a passion for patient care and strong technical skills. Eager to gain hands-on experience while ensuring the comfort and safety of patients during blood draws. Prepared to contribute to efficient lab operations and high standards of patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Donor Support Technician
CSL Plasma
04.2025 - Current
- Promoted a positive donor experience with informative pre-donation orientation sessions.
- Coordinated post-donation care for donors, providing refreshments and monitoring recovery after the procedure.
- Collaborated with team members to achieve daily goals and maintain optimal performance levels.
- Streamlined the donation process through proficient operation of blood collection equipment and machinery.
- Maintained a safe and clean environment for donors, adhering to strict sanitation protocols.
- Conducted regular inventory checks to ensure adequate supplies were available at all times, minimizing disruptions due to shortages.
Shift Leader
Crumbl Cookies
09.2023 - 03.2025
- Motivated team to deliver quality service while promoting energetic and collaborative environment
- Delegated tasks, communicated expectations and directed workflows to improve performance
- Managed operations during shift, with total awareness of activities of employees and customers
- Held team members accountable during shift by effectively coaching to improve performance
Shift Leader
Kidz Pros LLC / Catch Air
05.2022 - 12.2022
- Trained new employees and delegated daily tasks and responsibilities
- Enforced company policies and regulations with employees
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
Education
High School Diploma -
Roswell High School
Roswell, GASkills
- Venipuncture
- Attention to Detail
- Communication Skills
- Medical Records
- Patient Relations
- HIPAA Compliance
- Team Player
- Microsoft Office
- Workload prioritization
- Supply inventory
- OSHA regulations
Certification
- Certificate of Phlebotomy
- Phlebotomy Training Specialist
- November 2024
Timeline
Donor Support Technician
CSL Plasma
04.2025 - Current
Shift Leader
Crumbl Cookies
09.2023 - 03.2025
Shift Leader
Kidz Pros LLC / Catch Air
05.2022 - 12.2022
High School Diploma -
Roswell High School
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