Alivia Duck
Hampton
Summary
Dynamic Front Desk Agent at Urban Air Adventure Park with strong communication and problem-solving skills. Successfully enhanced customer satisfaction through effective ticket sales and membership promotions. Proven ability to manage multiple tasks while maintaining a polished front desk environment, demonstrating initiative and teamwork in a fast-paced setting.
Overview
1
1
year of professional experience
Work History
Front Desk Agent
Urban Air Adventure Park
05.2025 - Current
Be able to assist customers in purchasing tickets, as well as purchasing memberships to enjoy their visit. Also be able to count money and give change back.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained clean and organized front desk areas to uphold polished company image.
Car Lot Attendant
Hyundai
01.2025 - 01.2026
Manage critical. vehicle paperwork and ensure the correct processing of titles, registration, sales contracts, and financing documents.
- Answered general questions about parking fees, facilities, and directions.
- Gained strong leadership skills by managing projects from start to finish.
- Resolved problems, improved operations and provided exceptional service.
Education
High School Diploma -
Dutchtown High School
Hampton, GA05-2027
Skills
- commmunication
- Social Skills
- Multitasking
- Critical Thinking
- Supportive
- Basic Counseling
- Responsible
- Literacy Skills
- Initiative
- Teamwork
- Flexibility
- Problem-Solving
- Time management
Timeline
Front Desk Agent
Urban Air Adventure Park
05.2025 - Current
Car Lot Attendant
Hyundai
01.2025 - 01.2026
High School Diploma -
Dutchtown High School