Aliyah Crawford
McDonough
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Operational problem solver with front line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Always looking for ways to help exceed customer and business expectations.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Shift Supervisor
Starbucks
McDonough
10.2021 - Current
- Supervised daily operations to ensure high-quality customer service.
- Trained new partners on store policies and procedures.
- Managed inventory levels and organized stock for efficiency.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
Receptionist
Tinypaw Shih tzu
Hampton
08.2022 - 06.2023
- Greeted clients and visitors warmly at the reception area.
- Managed incoming phone calls and directed them to appropriate staff.
- Scheduled appointments for pet grooming and veterinary services efficiently.
- Maintained an organized filing system for client records and pet information.
- Assisted in processing payments and managing cash transactions accurately.
Education
Hampton High School
Hampton, GASkills
- Customer service
- Inventory management
- Cash handling
- Team leadership
- Problem solving
- Business development
- Positive attitude
- Creative problem solving
- Resource management
Timeline
Receptionist
Tinypaw Shih tzu
08.2022 - 06.2023
Shift Supervisor
Starbucks
10.2021 - Current
Hampton High School