Aliyah Walker
Smyrna
Summary
Motivational Inside Sales Manager recognized for leading teams in territory development and market share growth. Excels in competitive and fast-paced business platforms, elevating teams to top performance ranking. Developed robust sales strategies and team leadership skills in fast-paced environment. Skilled in building and maintaining client relationships while driving team performance. Focused on leveraging these transferrable skills to contribute effectively in new role.
Overview
6
6
years of professional experience
Work History
Inside Sales Manager
D-Tools Software
04.2022 - Current
- Lead and manage a high-performing sales team, achieving and exceeding revenue goals
- Develop targeted sales strategies to expand market presence and customer retention
- Conduct sales training to enhance team effectiveness and product expertise
- Analyze and report sales metrics to streamline operations and improve outcomes
- Designed and implemented an outreach plan for leads, supporting the successful launch of the Free Solo plan.
- Developed a comprehensive training program for new hires onboarding, enhancing team readiness.
- Established a centralized online resource hub for team efficiency.
Emergency Response Agent
Atlanta Gas Light
08.2021 - Current
- Manage emergency and priority field orders, ensuring rapid response to critical situations
- Provide support on non-emergency issues, analyzing trends to enhance service delivery
- Coordinate across departments to optimize field operations and customer satisfaction
- Guide stakeholders through emergency procedures, maintaining high-quality service
Sales Development Representative
Embark General
02.2019 - 01.2021
- Used data analytics to identify and track sales trends and develop actionable insights.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
- managed accurate sales pipeline to maintain high volume of activity.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
Education
Bachelor of Science - Sociology
University of West Georgia
Carrollton, GA07.2019
Skills
- Strategic Sales Management
- Emergency Response Coordination
- Client Relationship Building
- Data Analysis & Problem Solving
- Territory management
- Account management
- Team recruiting and onboarding
- Sales tracking
- Cross-functional collaboration
Timeline
Inside Sales Manager
D-Tools Software
04.2022 - Current
Emergency Response Agent
Atlanta Gas Light
08.2021 - Current
Sales Development Representative
Embark General
02.2019 - 01.2021
Bachelor of Science - Sociology
University of West Georgia
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