Summary
Overview
Work History
Education
Skills
Internships
Languages
Timeline
Generic

Allen Ng

Savannah

Summary

Dynamic, results-oriented manager with a proven track record in team leadership, strategic planning, and organizational excellence. Expertise in empowering employees to take ownership of daily operations while consistently addressing customer needs. Dedicated trainer and mentor, recognized for fostering a collaborative work environment that encourages engagement and growth. Strong ability to cultivate and sustain relationships with diverse stakeholders in fast-paced, dynamic settings.

Overview

14
14
years of professional experience

Work History

Manager

Sushi Time Towa
10.2016 - Current
  • middle ground.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Manager

Kanpai 2
10.2014 - 10.2016
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.

Valet Supervisor

Caesars Entertainment
12.2013 - 09.2014
  • Answered guest's questions about property amenities and services.
  • Helped guests unload and load luggage.
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.

Computer Hardware Technician

Apple
05.2011 - 10.2013
  • Maintained office PCs, networks and mobile devices.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.

Education

Computer Tech Degree - Software Engineering

Rutgers University
New Brunswick, NJ
06-2012

Skills

  • Marketing
  • Team leadership
  • Work prioritization
  • Project management
  • Task delegation
  • Staff training and development

Internships

  • Computer technician, Apple
  • New Jersey
  • Jul 2014 - May 2016

Languages

English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Spanish
Limited Working
Japanese
Elementary

Timeline

Manager

Sushi Time Towa
10.2016 - Current

Manager

Kanpai 2
10.2014 - 10.2016

Valet Supervisor

Caesars Entertainment
12.2013 - 09.2014

Computer Hardware Technician

Apple
05.2011 - 10.2013

Computer Tech Degree - Software Engineering

Rutgers University

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Allen Ng