Allen Rodriguez-Rojas
Atlanta
Summary
Dynamic professional with extensive experience in retail management at QuikTrip and Journeys Shoes. Proven track record in enhancing customer satisfaction and driving sales through effective team leadership and visual merchandising. Skilled in inventory management and conflict resolution, fostering a collaborative environment that boosts operational efficiency.
Overview
3
3
years of professional experience
Work History
Night Manager
QuikTrip
100 Ashwood Pkwy
02.2025 - Current
- Supervised nightly operations to ensure efficient workflow and customer satisfaction.
- Managed inventory levels, restocking merchandise as needed for optimal sales.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Conducted nightly inventory management procedures to track sales and stock levels.
- Maintained accurate delivery, sales and inventory records for good stock management.
- Streamlined night audit processes for increased accuracy and timely financial reporting.
- Coordinated vendor and supplier activity for timely delivery of products and services.
Assistant Store Manager
Journeys Shoes
Perimeter Mall
08.2023 - 02.2025
- Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
- Supported staff training initiatives to enhance product knowledge and customer service skills.
- Managed inventory levels, utilizing point-of-sale systems for accurate stock control.
- Implemented visual merchandising strategies to optimize product displays and drive sales.
- Collaborated with team members to achieve sales targets and improve store performance.
- Led team meetings focused on improving operational efficiency and enhancing customer experience.
Education
High School Diploma -
Norcross High School
Skills
- People management
- Security awareness
- Reservations management
- Complaint handling
- Customer service focus
- Guest relations
- Visual merchandising
- Sales leadership
- Time management
- Delivery overseeing
- Team building capacity
- Teamwork and collaboration
- Team development
- Conflict resolution
- Staffing management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Night Manager
QuikTrip
02.2025 - Current
Assistant Store Manager
Journeys Shoes
08.2023 - 02.2025
High School Diploma -
Norcross High School