Allie Evasco
Marietta
Summary
Dynamic and results-driven multi-unit operations leader with over 10 years of progressive experience in the fitness and health industry. Adept at managing high-volume, fast-paced environments and leading diverse teams to exceed performance goals. Proven track record of transforming underperforming locations, driving operational excellence, and developing top-tier talent. Highly skilled in communication, strategic planning, training, and cross-functional collaboration.
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
11
11
years of professional experience
1
1
Certification
Work History
District Manager
LA Fitness
08.2023 - Current
- Oversaw a district of 10+ fitness centers across the region, managing performance, compliance, and profitability.
- Collaborated with executive leadership to execute strategic initiatives and exceed quarterly revenue and membership growth targets.
- Directed a team of Area Managers, General Managers, and support staff to ensure consistent delivery of brand standards and member satisfaction.
- Led performance reviews and coaching for leadership staff, improving employee retention and team productivity.
- Conducted market analysis to identify new growth opportunities and areas for operational improvement.
- Spearheaded district-wide training and development programs to build leadership pipelines and elevate customer service standards.
Area Manager
LA Fitness
04.2022 - 08.2023
- Managed 20 locations and supervised 20 Operations Managers, ensuring contractual, compliance, and operational excellence across the area.
- Recruited and trained high-potential candidates, increasing team productivity and reducing turnover.
- Conducted training sessions to standardize best practices and boost overall profitability.
- Transformed underperforming teams into high-functioning, revenue-generating units.
- Analyzed performance metrics and implemented strategic improvements to exceed KPIs and financial goals.
- Promoted a positive team culture through proactive conflict resolution and staff engagement.
Member Services Manager
LA Fitness
07.2019 - 04.2022
- Led a team of front-line representatives, providing exceptional member service and issue resolution.
- Monitored and coached staff through live service interactions to enhance customer engagement quality.
- Generated monthly analytics reports to inform leadership on member trends, retention rates, and payment metrics.
- Delivered continuous improvement initiatives that increased overall customer satisfaction scores.
Operations Manager
LA Fitness
07.2018 - 07.2019
- Oversaw daily operations including scheduling, facility maintenance, and member services.
- Trained and mentored new hires, improving performance and adherence to corporate standards.
- Resolved operational inefficiencies, reducing member complaints and increasing staff productivity.
Operations Manager
Genesis Health Clubs
05.2015 - 07.2018
- Led club operations and managed cross-functional teams in a fast-paced fitness environment.
- Developed and implemented internal policies to increase efficiency, safety, and compliance.
- Trained and evaluated staff to uphold service quality, resulting in higher member satisfaction.
- Analyzed shift reports and financials to identify trends and make data-driven decisions.
- Managed vendor relationships and club budgeting to control costs and maximize ROI.
Front Desk Associate
Gold’s Gym
05.2014 - 05.2015
- Delivered exceptional customer service by greeting guests, answering questions, and managing check-ins.
- Maintained a clean, welcoming environment and efficiently handled front desk operations.
- Used reservation software to assist with member transactions and scheduling.
- Assisted in local outreach and promotions to attract and retain members.
Education
High School Diploma -
Columbus High School
Columbus05-2011
Skills
- Multi-Unit Management
- Strategic Planning & Execution
- Team Leadership & Development
- Sales & Revenue Growth
- Customer Experience Management
- Budgeting & P&L Oversight
- Staff Training & Coaching
- KPI Tracking & Reporting
- Operational Excellence
- Strategic planning
- Recruiting and hiring
- Leadership skills
Certification
- First Aid/CPR Certified
Timeline
District Manager
LA Fitness
08.2023 - Current
Area Manager
LA Fitness
04.2022 - 08.2023
Member Services Manager
LA Fitness
07.2019 - 04.2022
Operations Manager
LA Fitness
07.2018 - 07.2019
Operations Manager
Genesis Health Clubs
05.2015 - 07.2018
Front Desk Associate
Gold’s Gym
05.2014 - 05.2015
High School Diploma -
Columbus High School
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