Allison Collins
Vidalia
Summary
Shift leader with expertise in POS system operation and customer service. Proven ability to train staff and resolve complaints, enhancing operational efficiency and customer satisfaction. Strong focus on team development and performance improvement.
Overview
3
3
years of professional experience
Work History
Shift Leader/Cashier
Two Guys Beverage & Tobacco
Vidalia
05.2023 - 12.2025
- Supervised daily operations to ensure compliance with company policies.
- Trained new staff in customer service techniques and product knowledge.
- Handled cash transactions accurately during peak periods.
- Resolved customer complaints promptly to improve satisfaction.
- Provided exceptional customer service while maintaining a positive demeanor.
- Maintained cleanliness and organization of checkout area for operational efficiency.
- Operated point-of-sale systems for efficient transaction processing.
- Greeted customers and addressed inquiries regarding products and services.
Cashier/Cook
Marco's Pizza
Vidalia
10.2022 - 05.2023
- Ensured cleanliness and organization of front counter and dining area to create welcoming environment.
- Guided customers with menu selections and special requests, improving overall dining experience.
- Handled cash register operations, including cash management and end-of-day reconciliation.
- Trained new cashiers on register systems and customer service standards to enhance team readiness.
- Operated cash register and POS system to process payments by cash, check, and credit card.
Assembly Line Worker
Trane Technologies
Vidalia
08.2022 - 10.2022
- Collaborated with team members to streamline workflow on assembly line.
- Followed safety protocols, ensuring secure working environment for all personnel.
- Ensured high quality control standards during task execution.
- Kept work areas clean and organized, promoting a safe workspace.
- Adhered to standard operating procedures during assembly line operations.
- Identified and reported defective materials to management for prompt resolution.
- Operated hand and power tools for efficient task completion.
Education
Veterinary Technician
Penn Foster College (Online)
Scottsdale, AZ09-2024
High School Diploma -
Toombs County High School
Lyons, GA05-2020
Skills
- POS system operation
- Team leadership
- Staff training
- Cash handling
- Complaint resolution
- Problem solving
- Time management
Languages
English
Full Professional
Timeline
Shift Leader/Cashier
Two Guys Beverage & Tobacco
05.2023 - 12.2025
Cashier/Cook
Marco's Pizza
10.2022 - 05.2023
Assembly Line Worker
Trane Technologies
08.2022 - 10.2022
Veterinary Technician
Penn Foster College (Online)
High School Diploma -
Toombs County High School