Allison Gonzalez
Guyton
Summary
Dynamic and adaptable individual with hands-on experience in multiple areas. Possesses a talent for navigating challenges and finding effective solutions. Strong problem-solving skills and proactive approach enable the tackling of new tasks with confidence. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Highly efficient approach to customer service, striving to provide exceptional support and exceed expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Material Control Specialist II
GAC
06.2022 - 02.2025
- Release, interpret, process and track status of route cards to ensure accurate movement of materials.
- Ensure proper handling and storage of material throughout the entire material flow process.
- Move material from one staging/stocking location to another, using appropriate inventory transactions.
- Responsible for the processing of material using automated systems; ensure the timely delivery of material.
- Responsible for part accuracy in assigned areas of material functions.
- Responsible for packaging shipments of aircraft, non-aircraft material, literature and other GAC items being shipped to customers or suppliers to meet GAC needs.
- Learn and apply Lean concepts within functional responsibilities. Support a continuous improvement culture including lean principles, sustainability initiatives, ergonomic improvements, safety, and cross functional teams
Customer Service/Cashier/Sales Associate
Sam's Club
07.2021 - 06.2022
- Promoted memberships, maintained cleanliness, provided customer service by answering phone calls, handling returns, handling problem solving situations, and keeping customers up to date with their accounts.
Cashier/Customer Service/Server
Midtown deli and bagel shop
01.2019 - 06.2021
- My job was to take care of my customers. I took orders, filled orders, ran cashier, answered phones, customer service, and served customers. I prepared food for the day each morning. I ran all operations from opening to closing each day.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Nursing
Georgia Southern
Savannah, GA01.2020
High school diploma - undefined
01.2019
Skills
- CUSTOMER SERVICE
- COMMUNICATION
- PROBLEM SOLVING
- COMPUTER PROFICIENCY
- LEADERSHIP/ TEAMWORK
- MICROSOFT WORD & EXCEL CERTIFIED
- CRITICAL THINKING
- Q-STAMP in Material control specialist
- DEPENDABLE
Certification
Certified in Microsoft Word & Excel
Timeline
Material Control Specialist II
GAC
06.2022 - 02.2025
Customer Service/Cashier/Sales Associate
Sam's Club
07.2021 - 06.2022
Cashier/Customer Service/Server
Midtown deli and bagel shop
01.2019 - 06.2021
High school diploma - undefined
Nursing
Georgia Southern
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