Allison Moore
Thomson
Summary
Dynamic and detail-oriented professional with extensive experience in customer service and team management at McDonald's. Proven ability in appointment scheduling and inventory management, ensuring client satisfaction through effective communication and collaboration. Recognized for enhancing team performance and fostering a welcoming environment, consistently addressing customer needs with exceptional attention to detail.
Overview
11
11
years of professional experience
Work History
Lash Technician
Amazing Lash Studio
07.2024 - Current
- Stayed current on latest and diverse types of last extensions and different application processes.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
- Utilized exceptional customer service skills throughout lash consultations and services.
- Followed strict safety standards to protect clients from injury or infection.
Customer Service Cashier
WalMart
09.2022 - 02.2024
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Department Manager
McDonald's
01.2015 - 09.2022
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Licensure - Cosmetology
Empire Beauty School
Augusta, GA11-2023
College Preparatory
Thomson High School
Thomson, GA05-2015
Skills
- Appointment scheduling
- Customer consultation
- Inventory management
- Staff supervision
- Attention to detail
- Teamwork and collaboration
- Time management abilities
Timeline
Lash Technician
Amazing Lash Studio
07.2024 - Current
Customer Service Cashier
WalMart
09.2022 - 02.2024
Department Manager
McDonald's
01.2015 - 09.2022
Licensure - Cosmetology
Empire Beauty School
College Preparatory
Thomson High School
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