Allison Singleton-Krajewska
Dallas
Summary
Proven track record in enhancing customer loyalty and streamlining operations, highlighted during my tenure at Harvest Sherwood Food Distributors. Expert in supplier relationship management and possessing exemplary organizational skills, I significantly contributed to team success and inventory optimization. My approach combines empathy in customer service with strategic procurement, driving efficiency and satisfaction.
Experienced with precision in handling tasks crucial to operational success. Utilizes attention to detail and problem-solving skills to ensure process efficiency. Knowledge of maintaining accuracy and contributing to team goals.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
27
27
years of professional experience
Work History
Sales Support/Procurement
Harvest Sherwood Food Distributors
12.2020 - Current
- Managed multiple priorities effectively while maintaining attention to detail under tight deadlines, contributing to overall team success rates.
- Fostered customer relationships to understand their needs better and provide first in class service.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained complete documentation and records of all purchasing activities.
- Processed purchase orders and invoices in accordance with company procedures.
- Reviewed purchasing trends and forecast demand for inventory planning and replenishment.
Office Manager
Tip Top Foods
11.1997 - 12.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing customers inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Education
High School Diploma -
Sprayberry High School
2525 Sandy Plains Rd Marrietta GA 3006606-1998
Skills
- Big data analytics
- Customer service
- Office management
- Competitive sourcing
- Supplier relationship management
- Product procurement
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Purchase order creation
- Organizational skills
Timeline
Sales Support/Procurement
Harvest Sherwood Food Distributors
12.2020 - Current
Office Manager
Tip Top Foods
11.1997 - 12.2020
High School Diploma -
Sprayberry High School
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