ALOMA TWINKLE D'SILVA
Johns Creek
Summary
Driven and detail-oriented Phlebotomist with 12 years of experience drawing blood for patient transfusions. Highly skilled in performing venipuncture and capillary puncture with precision and attention to detail. Known for being highly accurate and organized in collecting, preparing, and storing blood samples. Strong problem solving-skills and ability to think creatively to resolve issues. Possesses strong work ethics, excellent communication and interpersonal skills. Require minimal supervision and continually seeking ways to improve efficiency and customer service.
Overview
19
19
years of professional experience
Work History
Front Desk Coordinator
Milan Eye Care
06.2022 - Current
- Company Overview: Alpharetta/Cumming, Georgia
- Greeting patients, completing the check in and check out process, and updating medical records
- Assisting patients to complete all necessary forms, payments and documentation including verifying medical insurance
- Maintaining cleanliness, office inventory and equipment by tracking supplies
- Scheduling, coordinating and rescheduling patients follow-up appointments or referral appointments as designated by the physician
- Monitoring the flow of the clinic to communicate any delays with patients
- Alpharetta/Cumming, Georgia
Phlebotomist
LabCorp
09.2015 - 11.2021
- Company Overview: Evansville, Indiana and Alpharetta, Georgia
- Knowledge of using the kiosk for checking in patients
- Accurately performed data entry tasks like registering patients, updating demographic information, verifying data and entering insurance and test orders into the Labcorp System
- Responded to patient billing or financial inquiries and directing to appropriate departments, as necessary
- Performed cash, check and credit card transactions for the patient's visit
- Performed clerical duties such as filing records, faxing and answering phone calls
- Assisted with compilation and submission of daily wait times and monthly statistics
- Evansville, Indiana and Alpharetta, Georgia
Laboratory Assistant / Phlebotomist
Deaconess & St. Mary’s Hospital
08.2006 - 09.2013
- Company Overview: Evansville, Indiana
- Trained new employees according to the protocol
- Daily filing of medical records in patients charts
- Handled sensitive and confidential information in an appropriate manner as per company rules
- Accurately entered insurance, test information and diagnosis codes accurately based on physician requests
- Evansville, Indiana
Education
Technical Degree - Medical Assisting
Ivy Tech Community College
Evansville, Indiana01.2007
Skills
- Phlebotomy
- Venipuncture
- Capillary puncture
- Attention to detail
- Accuracy
- Organization
- Problem solving
- Creativity
- Work ethics
- Communication
- Interpersonal skills
- Efficiency improvement
- Customer service
Timeline
Front Desk Coordinator
Milan Eye Care
06.2022 - Current
Phlebotomist
LabCorp
09.2015 - 11.2021
Laboratory Assistant / Phlebotomist
Deaconess & St. Mary’s Hospital
08.2006 - 09.2013
Technical Degree - Medical Assisting
Ivy Tech Community College
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