Alsender Miller
Dalton
Summary
I am seeking the positions as Director of Elbert Shaw RYDC. As an employee for the Department of Juvenile Justice, I am committed to providing a safe place for youthful offenders providing them with the tools and skills to be the next positive leader in their community. I am passionate about developing staff through servant leadership. With nearly 3 decades of experience, I am an encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact agencies success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Training Program Supervisor
Georgia Department of Juvenile Justice
3408 Covington Highway Decatur, GA 30032
02.2024 - Current
- Led cross-functional teams in the development of innovative training solutions tailored to unique business needs.
- Improved company performance by identifying skill gaps and developing targeted training initiatives.
- Managed resources while ensuring timely delivery of high-quality training materials.
- Streamlined onboarding processes for new hires, increasing employee retention and satisfaction.
- Facilitated strong relationships between departments through collaborative workshops aimed at fostering teamwork and improved communication skills.
- Ensured compliance with industry standards and regulations through meticulous recordkeeping practices.
- Promoted a culture of continuous learning within the organization by encouraging open dialogue and knowledge sharing opportunities among team members.
- Optimized scheduling of instructor-led sessions, minimizing conflicts and maximizing participation rates.
- Enhanced employee skill sets by designing and implementing comprehensive training programs.
- Delivered impactful presentations at conferences, sharing best practices in training program management with other professionals in the field.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Trained new hires to perform cross-training exercises with experienced workers.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Conducted training courses and prepared videos for long-term use.
- Directed field training to enhance participants' skills.
- Selected and assigned instructors to conduct specific training programs.
- Coordinated and prioritized required training courses for Secure Facility Staff.
- Initiated the OPD employee of the month to recognize the dedication and hard of the team and to build morale.
Business Owner
Heavenly Cre8shauns Photography
Dalton, GA
01.2007 - Current
- Supervise and oversee work of assistant photographer.
- Enhanced customer satisfaction with implementation of personalized service approaches.
- Oversaw budget management, optimizing resource allocation to maximize returns.
- Established strong customer relationships through excellent communication and attentive service.
- Photograph Events
- Schedule Events
- Advertise
- Process Photos
- Maintain and manage budget
- Order and maintain photography equipment
- Manage and maintain information for tax records
Wrestling Official
Rome Area Wrestling Officials
Rome, GA
10.1997 - 11.2024
- Official High school and Middle school wrestling matches
- Document official scores and infractions
- Assist in training new officials
- Keep accurate records for taxes
- Continuously expanded professional knowledge through participation in industry conferences, workshops, and training sessions to stay current on trends and best practices.
- Facilitated collaboration between athletes and support staff, ensuring cohesive efforts towards shared goals.
Public Safety Training Instructor III
Georgia Department of Juvenile Justice
3408 Covington Highway Decatur, GA 30032
11.2022 - 02.2024
- Delivered interactive presentations on various public safety topics to community organizations, raising awareness on emergency preparedness measures.
- Developed engaging lesson plans that effectively communicated complex concepts in an accessible manner for diverse audiences.
- Enhanced trainee skills by incorporating hands-on exercises and real-world scenarios into public safety training sessions.
- Led practical demonstrations of life-saving techniques such as CPR and first aid procedures during classroom instruction.
- Maintained up-to-date knowledge of industry trends and best practices, ensuring the delivery of relevant and effective training content.
- Provided expert guidance on equipment usage, fostering proper handling techniques and minimizing accidents during training sessions.
- Evaluated and revised training curriculum on an ongoing basis to align with changing industry standards and regulatory requirements.
- Supervised, guided, trained and developed Public Safety Training Instructors in the Northern Region.
- Evaluated Public Safety Training Instructors on the delivery of POST approved classes.
- Gathered and submitted purchase orders to meet budget standards.
- Oversaw, scheduled, and conducted approved agency required training.
- Assisted stabilizing and retraining staff at a secure facility in crisis, Metro "90 Day Plan"
- Submitted reports, from the 90 day plan, in the absence of the TPM.
- Monitored and observed Secure Facility staff in day to day work environments to discover training needs.
- Conducted researched for best practices for secure facility's specific training needs curriculum.
- Assisted in developing additional training OJT material for new Public Safety Training Instructors.
- Created and scheduled classes in DJJ online learning tool according to meet secure facility training needs.
- Assisted in the training and rollout for Guard 1, MetraSens, and Body Scanner for the northern region.
- Assisted in the planning and delivery of a professional development conference.
- Researched and created training material for Developing Rapport in Secure Facilities and the Importance of an Accountability Partner.
- Hosted meetings for the Northern Team and OPD.
- Revised the Training Data Form to eliminate multiple documents with the same information.
- Located training sites, scheduled training dates and conducted training for 3 vacant PSTI 1 positions.
- Led and conducted Public Safety Training Instructor interviews for OPD and JCO interviews Secure Facilities.
- Cerated a "basic" Concur Guide for Secure Facility staff when traveling overnight.
- Researched and suggested additional free training to enhance and developed my team member
- Created a database for birthdays and anniversaries to celebrate staff accomplishments.
Public Safety Training Instructor I
Georgia Department of Juvenile Justice
3408 Covington Highway Decatur, GA 30032
04.2022 - 11.2022
- Locate and schedule training sites for training dates
- Keep updated training records for Bob Richards and Elbert Shaw RYDC
- Train security and non-security staff according to DJJ ACA and POST standards
- Enter data into TRIS and Post web pages
- Complete monthly and weekly reports
- Attend leadership meeting for both facilities to address training needs and concerns
- Foster a positive relationship between facilities, training locations, and training staff in various subjects
- Assist Facility director and supervision with on-the-spot corrections and encouragement of staff
- Supervise FTO Coordinators and FTO's with cadet OJT training
- Assist on DJJ Firing range to Certify and Re-certify sworn officers according to POST requirements.
- Delivered interactive presentations on various public safety topics to community organizations, raising awareness on emergency preparedness measures.
- Enhanced trainee skills by incorporating hands-on exercises and real-world scenarios into public safety training sessions.
- Developed engaging lesson plans that effectively communicated complex concepts in an accessible manner for diverse audiences.
- Led practical demonstrations of life-saving techniques such as CPR and first aid procedures during classroom instruction.
- Implemented scenario-based training exercises, simulating realistic situations for enhanced skill development and preparedness.
- Contributed to safer secure facilities and community service offices by preparing skilled, knowledgeable, and efficient public safety professionals through comprehensive training programs.
Treasurer
Abundant Life Bible Church
Dalton, GA
02.2012 - 11.2020
- Supervise Ushers
- Collect, count, and deposit all funds
- Pay bills and make required purchases
- Oversee Budget for all programs
- Enter data of each person's contribution
- Give detailed information to each person's contributions annually for taxes
Lieutenant, Security Risk Group Officer
Georgia Department of Juvenile Justice
09.2014 - 04.2016
- Oversaw day to day interaction and supervision of youth as the head of team of6 personnel.4 of the6 are currently in leadership at Elbert Shaw RYDC
- Maintained staff discipline by enforcing rules and regulations and addressing violations while praising accomplishments
- Kept records current with detailed updates to logs, report preparation and regular maintenance per policy and local operating procedures
- Maintain safety and security of the facility
- Had the lost number of physical altercations over my time as lieutenant
- Conducted fire, safety, and sanitation inspections and drills
- Conducted refresher training for staff to reassure staff are knowledgeable of safety procedures
Sergeant, Security Risk Group Officer
Georgia Department of Juvenile Justice
Dalton, GA
07.2013 - 09.2014
- Maintain safety and security of the secure facility
- Assisted the Lieutenant in supervising the day-to-day operations of the facility
- Searched Students, visitors, staff and vehicles and conduct building searches for contraband, such as weapons, drugs, cell phones, and gang related items
- Provide supervisors with oral and written reports of the quality and quantity of work performed by staff, student behaviors, and any unusual occurrences
- Used equipment such as a computer, cell sense searches, and guard plus scanners (Pipe II)
- Did Intakes as needed
- Gave medication in the absence of a nurse
- Participated and assist in required job training
- Supervised and coordinated work of Juvenile Correctional Officers
- Assisted with the training and development of Juvenile Correctional Officers and Cadets
Juvenile Correctional Officer
Georgia Department of Juvenile Justice
Dalton, GA
08.2005 - 06.2013
- Maintained the safety and security of the secure facility through searching students, visitors, staff, vehicles, and conducting building searches for contraband, such as weapons, drugs, cell phones, and gang related items
- Used equipment such as a computer, cell sense, and guard plus scanners (Pipe II) daily
- Maintained a structured and safe environment for youthful offenders
- Assisted in training new staff
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Served as a positive role model by demonstrating strong work ethic, integrity, and respect towards others within the correctional setting.
- Reduced incidents of rule-breaking by implementing effective behavior modification techniques.
- Responded effectively to emergencies or crises situations, prioritizing safety and well-being of all residents and staff members.
- Conducted room searches to prevent contraband from entering the facility, maintaining a safe living environment for all residents.
- Supervised youth's daily activities for school, meals, and recreation time.
- Provided necessary support for educational programs, ensuring access to academic resources for all residents.
- Facilitated group sessions focused on life skills development, promoting personal growth among offenders.
- Assisted in the coordination of facility-wide events and activities that encouraged positive engagement among residents.
- Led recreational activities that fostered teamwork, communication skills, and physical fitness among residents.
- Developed rapport with offenders, fostering positive relationships to support rehabilitation efforts.
- Provided crisis intervention services when needed including assisting in calming down distressed or aggressive residents.
- Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
- Offered guidance on conflict resolution strategies, helping offenders develop healthy coping mechanisms during their stay at the facility.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Improved facility safety by conducting thorough and consistent security checks.
- Completed incident reports when disorder or violence occurs.
- Observed and recorded mental and physical health of each juvenile offender.
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Supervised up to 30 youth during mealtime and recreational time.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among the youth.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts.
- Built solid relationships with staff and residents to keep institution safe and secure.
Cottage Life Assistant (Behavioral Specialist)
Murphy Harpst Children Centers
Cedartown, GA
05.1995 - 11.2004
- Monitored and documented student behaviors in the form of DAP notes and Daily Monitors
- Taught coping skills, social skills, and life skills
- Scheduled and ran activities for youth
- Did security checks on5 different units and other buildings on campus
- Made sure all staff duties were completed
- Trained staff in the core values of Therapeutic Crisis Intervention and physical techniques of TCI
- Reassured staff were using techniques properly through observation and documentation
- Lead Various groups and youth through Low and High-level ropes course
- Taught team concepts through games and initiatives
- Setup and take down courses to Adventure Experience code
- Created or presented new games monthly
- Supervised5 Staff members in the absence of the Cottage leader (5pm-11pm and weekends)
- Participated and assisted in annual training of staff (TCI) per policy
Shift Supervisor (Swing Manager)
Cedartown Foods, McDonald's
Cedartown, GA
04.1997 - 08.1999
- Supervised4 to8 Crew Members in the daily operations of a fast-food chain
- Settled customer complaints
- Assisted the Store manager in reviewing applicants, interviewing, and hiring crew members
- Rate and document crew performances
- Attended required training
- Assisted and oversaw crew trainers in training new crew members
Education
Associates of Science -
Georgia Highlands (Floyd College)
05.2003
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East Rome High School
05.1991
Skills
- Public Safety Training Instructor
- Public Speaker
- Verbal Judo (Tactical De-escalation)
- Aikido Control Training
- Firearms Training
- Master Resiliency Trainer
- Virtual training
- Train-the-trainer
- Employee development
- Word
- PowerPoint
- Excel
- Adobe PDF
- Adobe Photoshop
- Adobe light room Classic
Hobbies and Interests
Extra-curricular activities:, Wrestling trainer, coach, and official., Officiate all levels of wrestling. train and develop new officials. Owner of Heavenly Cre8shauns Photography since2007. Winner of several local Photography contest and publications in two magazines.
Certification
- CPR/AED Instructor Certification
- Basic Life Support Instructor Certification (BLS)
- POST Council Master Resiliency Trainer
- Think Trauma Instructor
- ServSafe Food Handler's Certification
- Phase II Aikido Control Training INstructor
- Fire Arms Instructor
- Senior Instructor
Timeline
Training Program Supervisor
Georgia Department of Juvenile Justice
02.2024 - Current
Public Safety Training Instructor III
Georgia Department of Juvenile Justice
11.2022 - 02.2024
Public Safety Training Instructor I
Georgia Department of Juvenile Justice
04.2022 - 11.2022
Lieutenant, Security Risk Group Officer
Georgia Department of Juvenile Justice
09.2014 - 04.2016
Sergeant, Security Risk Group Officer
Georgia Department of Juvenile Justice
07.2013 - 09.2014
Treasurer
Abundant Life Bible Church
02.2012 - 11.2020
Business Owner
Heavenly Cre8shauns Photography
01.2007 - Current
Juvenile Correctional Officer
Georgia Department of Juvenile Justice
08.2005 - 06.2013
Wrestling Official
Rome Area Wrestling Officials
10.1997 - 11.2024
Shift Supervisor (Swing Manager)
Cedartown Foods, McDonald's
04.1997 - 08.1999
Cottage Life Assistant (Behavioral Specialist)
Murphy Harpst Children Centers
05.1995 - 11.2004
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East Rome High School
Associates of Science -
Georgia Highlands (Floyd College)