Alvin Tillman
Thomasville
Summary
Dynamic Starbucks Supervisor with a proven track record in training and mentoring teams to enhance customer service and drive sales. Skilled in inventory control and strategic planning, I successfully implemented workflows that improved service speed during peak hours, fostering a culture of excellence and collaboration within the team.
Positive, collaborative, and solutions-oriented professional with strong organizational and leadership skills. Possesses comprehensive understanding of team dynamics and project management, along with expertise in conflict resolution and performance optimization. Committed to fostering productive work environment and driving team success.
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Experienced with customer relationship building and strategic sales initiatives. Utilizes product expertise and persuasive communication to drive sales. Track record of leading teams to consistently meet and exceed sales goals.
Sales professional with proven track record in kiosk sales and customer service. Adept at engaging customers and driving sales through personalized interactions and effective sales strategies. Collaborative team player with focus on achieving results and adapting to dynamic retail environments.
Sales professional with valuable experience in driving sales and improving customer engagement. Known for strong team collaboration and achieving results. Proficient in sales techniques and adaptable to changing market needs.
Overview
1
1
year of professional experience
Work History
Starbucks Supervisor
Starbucks
04.2025 - 08.2025
- Oversaw daily operations, ensuring adherence to company standards and customer satisfaction.
- Trained and mentored new team members on product knowledge and customer service techniques.
- Managed inventory levels, placing orders to maintain stock availability and minimize waste.
- Implemented efficient workflows to enhance service speed during peak hours.
- Resolved customer inquiries and complaints promptly, maintaining a positive store environment.
- Conducted regular quality checks on beverages and food items to ensure consistency and safety.
- Collaborated with management to develop promotional strategies that increased sales volume.
- Monitored employee performance, providing feedback to improve individual and team productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Starbucks Barista
Starbucks
11.2024 - 04.2025
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of work area to ensure efficiency.
- Assisted customers with menu selections and provided personalized recommendations.
- Operated espresso machines and coffee grinders with precision and care.
- Contributed to maintaining inventory levels by monitoring supplies and restocking as needed.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Cleaned counters, machines, utensils, and seating areas daily.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
High School Diploma -
Thomasville High School
Thomasville GeorgiaNo Degree - Computer Networking
Southern Regional Technical College
Thomasville, GA08-2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Strategic planning
- Inventory control
- Analytical thinking
- Team building
- Goal setting
- Sales strategies
- Business analysis
- Teamwork
- Team leadership
- Analytical skills
- Adaptability
- Adaptability and flexibility
- Effective communication
- Multitasking Abilities
- Multitasking
- Excellent communication
- Active listening
- Professionalism
- Self motivation
- Consultative sales
- Sales practices
- Sales program creation
- Sales commissions
- Sales and promotion
- Sales improvement
- Sales strategizing
Timeline
Starbucks Supervisor
Starbucks
04.2025 - 08.2025
Starbucks Barista
Starbucks
11.2024 - 04.2025
High School Diploma -
Thomasville High School
No Degree - Computer Networking
Southern Regional Technical College