Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Alyce Johnson

Norcross

Summary

Dedicated educator with expertise in modern teaching methodologies and curriculum development. Proven ability to foster positive student relationships, enhancing engagement and academic success. Strong attention to detail and commitment to creating an inclusive learning environment. Able to multi-task with phone calls and entering data. Great communication and organizational skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Teacher

Harmony Academy
Peachtree Corners
01.2025 - 06.2025
  • Established positive relationships with parents and guardians by regularly communicating student progress.
  • Taught children foundational skills in colors, shapes and letters.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Developed lesson plans that incorporated creative teaching techniques.

Inbound Call Center Representative

YMCA
Saint Paul
04.2024 - 12.2024
  • Provided excellent customer service by answering inbound calls promptly and professionally.
  • Documented customer interactions accurately in the call center management system.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Assessed customer needs and provided solutions to resolve their issues in a timely manner.

Teacher

Primrose School of MN
Saint Paul
07.2019 - 03.2024
  • Implemented educational activities enhancing students' social and cognitive skills.
  • Communicated effectively with parents about student progress and behavior.
  • Assisted in organizing school events promoting community involvement and learning.
  • Built and strengthened positive relationships with students, parents, and teaching staff.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.

Data Entry

Transportation Call Center
Saint Paul
07.2015 - 06.2017
  • Performed data entry tasks into various computer systems accurately.
  • Performed data entry tasks into various computer programs.
  • Managed membership database including data entry of new memberships.
  • Maintained accurate data entry into electronic health record system.
  • Handled various clerical, documentation and data entry tasks.

Education

High School Diploma -

North High School
Saint Paul, MN
06-2013

Some College (No Degree) - General Studies

Century College
White Bear Lake, MN

Skills

  • Lesson planning
  • Educational technology
  • Parent engagement
  • Data entry accuracy
  • Effective communication
  • Problem solving
  • Time management

Certification

  • First Aid and CPR Certified
  • C.A.R.S Certified

Affiliations

  • Sports Athlete
  • Student Council

Timeline

Lead Teacher

Harmony Academy
01.2025 - 06.2025

Inbound Call Center Representative

YMCA
04.2024 - 12.2024

Teacher

Primrose School of MN
07.2019 - 03.2024

Data Entry

Transportation Call Center
07.2015 - 06.2017

High School Diploma -

North High School

Some College (No Degree) - General Studies

Century College

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Alyce Johnson