Alysha Ingram
Monroe
Summary
Experienced Veterinary Professional with over 7 years in animal care and over 4 years in leadership roles. Skilled in patient care, client communication, and team coordination, supporting veterinarians in examinations, surgery, and treatment plans. Committed to fostering a collaborative work environment while delivering high-quality patient care and service.
Overview
9
9
years of professional experience
Work History
Shift Lead/Veterinary Assistant
Banfield Pet Hospital
07.2020 - Current
- Strengthened client relations by effectively communicating and educating clients on pet health needs.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with compassion, providing support to grieving pet owners.
- Restrained animals to protect veterinarians from potential harm.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Completed store opening and closing procedures and balanced tills.
Practice Manager
Banfield Pet Hospital
06.2024 - 11.2025
- Oversaw accounting, budgeting, and financial reporting to maintain financial health of the practice.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
- Facilitated staff communication, fostering collaboration and enhancing team dynamics.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Oversaw accounting, budgeting, and financial reporting to maintain financial health of the practice.
Veterinary Assistant
Budget Vet
Conyers
03.2018 - 06.2020
- Administered medications and vaccinations to animals as directed.
- Assisted veterinarians during examinations and procedures.
- Prepared surgical instruments and equipment for operations.
- Maintained cleanliness and organization of treatment areas.
- Educated pet owners on care, nutrition, and health practices.
Animal Caretaker
The Dog Spot
04.2017 - 05.2020
- Provided daily care for dogs, ensuring their health and well-being.
- Maintained clean and safe environments in play areas
- Monitored dog behavior for signs of distress or illness.
Education
Monroe Area High School
Monroe, GASkills
- Practice Management
- Conflict resolution
- Staff scheduling
- Team development and mentoring
- Problem solving and decision making
- Client communication
- Animal restraint and handling
- Anesthesia monitoring
- Cephalic, jugular, and saphenous blood draws
- IV catheter placement
- Radiology assistance and positioning
Timeline
Practice Manager
Banfield Pet Hospital
06.2024 - 11.2025
Shift Lead/Veterinary Assistant
Banfield Pet Hospital
07.2020 - Current
Veterinary Assistant
Budget Vet
03.2018 - 06.2020
Animal Caretaker
The Dog Spot
04.2017 - 05.2020
Monroe Area High School