Dynamic professional with a proven track record at Mountain Lakes Mortgage, excelling in customer service and complex problem-solving. Adept at evaluating loan applications and enhancing client satisfaction through effective communication. Recognized for training staff and implementing efficient processes, ensuring compliance and fostering a collaborative environment. Detail-oriented and committed to excellence.
Overview
6
6
years of professional experience
Work History
Housekeeper/Property Manager
Chatuge Home Concierge
08.2022 - Current
Maintained cleanliness and organization in residential properties to enhance guest satisfaction.
Managed laundry services, ensuring efficient processing and high-quality presentation of linens.
Implemented effective cleaning protocols to optimize time management and thoroughness.
Trained new staff on best practices for housekeeping procedures and safety standards.
Loan Officer
Mountain Lakes Mortgage
10.2020 - 08.2022
Evaluated loan applications to determine creditworthiness and financial stability.
Provided guidance on loan products and services to clients, enhancing customer satisfaction.
Collaborated with underwriting teams to expedite approval processes and improve turnaround times.
Conducted thorough analysis of borrower financial documents for compliance with lending regulations.
Submitted loan applications to underwriter for verification and recommendations.
Examined customer loan applications for loan approvals and denials.
Teacher
Technical College of the Lowcountry
01.2019 - 07.2020
Developed engaging lesson plans that align with curriculum standards and student needs.
Facilitated classroom discussions to encourage critical thinking and student participation.
Implemented assessment tools to evaluate student progress and adapt instruction accordingly.
Collaborated with colleagues to design interdisciplinary projects enhancing student learning experiences.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Developed and implemented engaging cosmetology curriculum to enhance student learning experiences.
Mentored students in advanced techniques, fostering skill development and confidence in practical applications.
Managed classroom activities, promoting a positive learning environment that encouraged creativity and self-expression.