Alyssa Hong
Suwanee
Summary
Experienced professional with a proven track record as a Volunteer Coordinator at Northeast Georgia Medical Center, proficient in training and relationship building. Skilled in fast problem solving and maintaining operational efficiency, I foster collaborative environments that enhance service delivery and ensure meeting health standards. Fluent in English and Korean, I bring diverse communication skills to every role.
Overview
4
4
years of professional experience
Work History
Volunteer Coordinator
Northeast Georgia Medical Center
06.2025 - Current
- Assisted nurses in the ED
- Trained new volunteers on operational procedures, fostering a collaborative environment and improving service delivery.
- Ensured clean environment as to not spread infectious diseases
- Maintained clean, neat, and operational facilities to serve program needs.
- Checked in visitors for current residents and patients
Server
Koji Japanese Steak House
09.2024 - Current
- Provided friendly customer service to enhance guest dining experiences.
- Assisted in food and beverage preparation to maintain quality FDA food code standards.
- Collaborated with team members to ensure timely service.
- Maintained cleanliness and organization of dining areas for optimal guest comfort.
Barista/Cashier Team Lead
Paris Baguette America
07.2023 - 11.2024
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Assisted customers with menu selections, providing product knowledge to enhance their experience.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Monitored inventory levels, restocking supplies promptly to prevent shortages during busy shifts.
Barista Shift Manager
White Windmill
10.2021 - 08.2024
- Supervised daily operations, ensuring efficient workflow and high quality customer service.
- Trained junior baristas on beverage preparation and customer interaction practices.
- Implemented inventory management systems, optimizing stock levels and minimizing waste.
- Coordinated staff schedules to align with peak service hours, enhancing team productivity.
Education
Biochemistry
University of Georgia
GA05-2028
High School Diploma -
North Gwinnett Highschool
Suwanee, GA05-2024
Skills
- Communication
- Interpersonal communication skills
- Relationship building
- Fast problem solving
Accomplishments
- The President's Volunteer Service Awward (2023)
- American Mathematics Competition Runner up (2024)
- GAPE STEM Competition Winner (2022)
Languages
English
Native or Bilingual
Korean
Full Professional
Japanese
Elementary
Interests
- Badminton
- Knitting/Sewing
- Piano
- Cooking
Timeline
Volunteer Coordinator
Northeast Georgia Medical Center
06.2025 - Current
Server
Koji Japanese Steak House
09.2024 - Current
Barista/Cashier Team Lead
Paris Baguette America
07.2023 - 11.2024
Barista Shift Manager
White Windmill
10.2021 - 08.2024
Biochemistry
University of Georgia
High School Diploma -
North Gwinnett Highschool
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