Alyssa Malcolm
Oxford
Summary
Dynamic leader with a proven ability to manage coffee operations and train new baristas effectively. Known for creating engaging social media content that enhances customer engagement and brand visibility. Committed to maintaining high service standards while driving team success in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Head Barista
Bold Springs Coffee
07.2024 - 12.2025
- Managed daily coffee operations, ensuring high service standards and customer satisfaction.
- Trained new baristas in coffee preparation and customer service techniques.
- Oversaw inventory management and supply ordering to maintain consistent product availability.
- Created and curated engaging content across social media platforms to enhance brand presence.
- Monitored social media trends to inform content creation and audience engagement.
Retail Associate
Tjmaxx
02.2024 - 08.2024
Inventory Specialist
High Priority Plumbing
06.2022 - 08.2023
- Conducted inventory assessments to ensure optimal stock levels.
- Created spreadsheets to track maximum and minimum inventory thresholds.
- Managed inventory levels for plumbing supplies and equipment.
- Conducted regular audits to ensure accurate stock counts.
- Utilized inventory management software to track incoming and outgoing items.
Babysitter
06.2022 - 08.2023
Education
Walnut Grove High School -
Walnut Grove High School
05-2025
Skills
- Computer skills
- Content creation
- Social media management
- Customer service
- Latte art mastery
- Specialty drink preparation
- Calm demeanor
- Team leadership
- Speedy and efficient
- Basic math
- Menu design
- Conflict mediation
- Clear communication
- Quick learner
- Photographic memory
- Mentoring
- Leadership
- Organization
- Money handling
Hobbies and Interests
- Playing multiple instruments
- Songwriting
Timeline
Head Barista
Bold Springs Coffee
07.2024 - 12.2025
Retail Associate
Tjmaxx
02.2024 - 08.2024
Inventory Specialist
High Priority Plumbing
06.2022 - 08.2023
Babysitter
06.2022 - 08.2023
Walnut Grove High School -
Walnut Grove High School