Alyssa Mills
Carrollton
Summary
Dedicated front desk associate skilled in patient communication, time management, and problem-solving. Committed to delivering high-quality service and ensuring efficient appointment scheduling. I'm planning to pursue a degree in nursing at West Georgia Tech.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
Carrollton Orthowest
Carrollton
08.2024 - Current
- Managed appointment scheduling using electronic health record systems effectively.
- Assisted in verifying patient insurance information and collecting necessary forms.
- Coordinated with medical staff to ensure smooth patient flow throughout the day.
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
Waitress
La Finca
Carrollton
03.2024 - 08.2024
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Resolved customer complaints in a polite manner according to company policy.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Provided exceptional service to high volume of daily customers.
Education
CNA
West Georgia Technical College
Carrollton, GA08-2024
High School Diploma -
Carrollton Highschool
Carrollton, GA05-2024
Skills
- Patient communication
- Time management
- Conflict management
- Electronic health records
Timeline
Front Desk Associate
Carrollton Orthowest
08.2024 - Current
Waitress
La Finca
03.2024 - 08.2024
CNA
West Georgia Technical College
High School Diploma -
Carrollton Highschool