Alyssa Occhipinti

• Motivate individuals to become stronger, more agile, and more effective through training habits and proper nutrition.
• Assisted clients with developing strategies to manage stress and increase productivity.
• Created and implemented innovative strategies to engage with clients
• Assisted clients in setting and achieving personal and professional goals.
• Developed relationships with clients to provide ongoing support and encouragement.
• Utilized various coaching models and techniques to maximize client success.
• Developed and delivered effective and engaging coaching sessions to improve performance.
• Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
• Provided guidance to clients in overcoming challenges and identifying opportunities.

· Responded to all client inquiries and asked appropriate questions to facilitate resolution.

· Engaged with customers to effectively build rapport and lasting relationships.

· Maintained records related to sales, returns and inventory availability.

· Increased sales by offering advice on purchases and promoting additional products.

· Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

· Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.

· Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.

· Achieved perfect attendance and on-time record.

· Was able to manage two separate locations effectibely and successfully

• Trained multiple new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
• Managed accurate register and produced daily sales reports backing up inventory usage numbers.
• Consulted with managers to organize special events and promotions.
• Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
• Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
• Handled establishment social media accounts, increasing customer traffic and bolstering business.
• Introduced higher standards for customer service and increased efficiency by streamlining operations.