Alyssa Thornton
Flowery Branch
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
2026
2026
years of professional experience
Work History
Receptionist
Family Wellness Center
- Calling clients for billing
- Scheduling appointments
- Insurance verification
- Billing clients
Dispatcher/Customer Service
Amerimed Emergency Medical Services
09.2024 - Current
- Dispatching ambulances to calls
- Setting up transportation for patients
- Mapping calls
- Updating CAD
- Data entry
- Scheduling transport for patients
Warehouse Worker
Radial
11.2023 - Current
- Shipping and receiving department. Accepting trucks, receiving trucks.
- Putting new items in the system
- Counting locations making sure numbers are correct in system
Bagger Operator team lead
King's Hawaiian
08.2021 - Current
- As a bagger operator I perform hourly checks on the bread. I also run the machine that the bread goes through to get bagged.
- Inspection on the bread making sure it was in good shape
Customer Service/Fulfillment
Target
10.2021 - 04.2023
- Assisting customers with any questions they have.
- Answering phone calls
- Checking customers out
- Doing returns for customers at customer service
- Picking/packing orders for online and in store
Caregiver
Benton House
04.2018 - 08.2018
- Cleaning rooms
- Doing laundry
- Feed the residents
- Change the residents
Receptionist
Love and Laughter Hair Salon
08.2017 - 02.2018
- Checking customers in for hair appointments
- Scheduling appointments for customers
- Greeting customers
- Housekeeping
- Answering phone calls
Education
High school diploma -
Skills
- Medical billing
- Front desk
- Typing
- Phone etiquette (2 years)
- Cashiering
- Shipping & Receiving
- Time management
- Insurance Verification
- Data entry
- Organization skills
- Customer/Client relations
- Verbal and written communication
- Appointment scheduling
- Greeting and seating clients
- Data inputting
- Packaging
- Leadership
- Organizational skills
- Customer service
- Office experience
Timeline
Dispatcher/Customer Service
Amerimed Emergency Medical Services
09.2024 - Current
Warehouse Worker
Radial
11.2023 - Current
Customer Service/Fulfillment
Target
10.2021 - 04.2023
Bagger Operator team lead
King's Hawaiian
08.2021 - Current
Caregiver
Benton House
04.2018 - 08.2018
Receptionist
Love and Laughter Hair Salon
08.2017 - 02.2018
Receptionist
Family Wellness Center
High school diploma -
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