Alyssa Verzello
Columbus,GA
Summary
Customer-focused professional with strong organizational skills and a proven ability to understand client needs in a high-paced environment. Developed expertise in utilizing sales techniques and product knowledge to enhance client satisfaction and loyalty. Committed to taking on additional responsibilities to support long-term objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tanning Consultant
Palm Beach Tan
Columbus, Ga
02.2026 - Current
- Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
- Maintained cleanliness and organization of tanning equipment and salon environment.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Educated clients on importance of using protective eye wear and lotions, enhancing safety practices.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
Team Member
Pop Drinks
Newnan, GA
01.2025 - 05.2025
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Kept shop tidy and organized to comply with cleanliness standards.
- Provided details on flavors, sodas, nutrition facts, and secret menu.
- Addressed and resolved customer complaints in a polite and professional manner.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Scooper
Georgia Chocolate Factory
Newnan, GA
02.2024 - 03.2025
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Sustained store''s visual appeal by regularly organizing display cases and making sure all signage was updated accordingly.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Maintained organized and clean area to meet cleanliness standards and support efficient operations.
- Assisted in training new scoopers, offering guidance on techniques and company policies.
Front-of-House Team Member
Chick-Fil-A
Senoia, GA
10.2022 - 09.2023
- Established a welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Kept work area organized and clean to enhance guest experience and uphold quality standards.
- Operated POS system for accurate order processing and payment handling.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Education
High School Diploma -
East Coweta High School
Sharpsburg05.2024
Skills
- Customer Service
- Product Knowledge
- Time Management
- Organization
- Teamwork
- Sales techniques
- Problem-solving
Certification
- Smart Tan
Timeline
Tanning Consultant
Palm Beach Tan
02.2026 - Current
Team Member
Pop Drinks
01.2025 - 05.2025
Scooper
Georgia Chocolate Factory
02.2024 - 03.2025
Front-of-House Team Member
Chick-Fil-A
10.2022 - 09.2023
High School Diploma -
East Coweta High School