Amadia Veasley
Warner Robins
Summary
Proven Operations Support Specialist with a focus on streamlining workflows, enhancing compliance, and training teams. Expertise in risk management and process improvement drives measurable operational success.
Overview
5
5
years of professional experience
Work History
Operations Support Specialist
USAF
Warner Robins, GA
02.2023 - Current
- Developed and maintained standard operating procedures to ensure compliance with regulatory requirements.
- Coordinated operational workflows to enhance efficiency and service delivery across multiple units.
- Analyzed operational data to identify trends, leading to improved decision-making processes.
- Implemented process improvements that streamlined operations and reduced turnaround times for support requests.
- Trained new personnel on systems and procedures, fostering a culture of continuous improvement and collaboration.
- Collaborated with cross-functional teams to coordinate logistics and resource allocation effectively.
- Conducted regular audits of operational procedures for compliance with industry regulations and company policies, mitigating potential risks before they escalated into larger issues.
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Maintained detailed records of all activities related to operations support functions for easy reference during internal audits or regulatory reviews.
- Collected, arranged, and input information into database system.
Kennel Assistant
PuppyHaven
Brookhaven, Ga
04.2021 - 04.2022
- Provided daily care and feeding for dogs, ensuring health and well-being.
- Maintained cleanliness of kennel facilities, adhering to hygiene standards.
- Assisted in training new staff on proper animal handling techniques.
- Monitored animal behavior to identify potential issues or concerns.
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
- Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Ensured safety of all animals through proper handling techniques and adherence to established protocols.
Education
High School Diploma -
Redan Highschool
Stone Mountain, GASkills
- Operational efficiency
- Scheduling management
- Operations tracking
- Workflow streamlining
- Customer engagement
- Reporting and documentation
- Audit reporting
- Teamwork
- Time management
- Attention to detail
- Professionalism
- Risk management
Timeline
Operations Support Specialist
USAF
02.2023 - Current
Kennel Assistant
PuppyHaven
04.2021 - 04.2022
High School Diploma -
Redan Highschool