Amaka Okoye
Atlanta
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
10.2024 - 02.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Bakery Clerk
Publix
04.2021 - 12.2022
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Decorated over 300 cupcakes and numerous baked goods per day
- Merchandised quality bakery goods to build business reputation and revenue base.
- Developed strong rapport with customers and created positive impression of business.
Canvasser
Kasim Reed Campaign
09.2021 - 12.2021
- Interacted with and educated voters in Atlanta area to promote campaign.
- Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Loaded and unloaded boxes and pallets of merchandise weighing as much as 50 pounds
Cashier/Crew Member
Chipotle Grill
12.2020 - 09.2021
- Assisted counter staff in packing ready orders and distributing to customers.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Operated and sanitized kitchen and food preparation equipment.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Sales Associate/Stocker
US Beauty Mart
06.2020 - 09.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
Education
Bachelor of Science - Biochemistry
Kennesaw State University
Kennesaw, GA05-2027
High School Diploma -
Westlake High School
Atlanta, GA05.2023
Skills
- Food Preparation and Safety
- Hospitality Service Expertise
- Team Collaboration
- Telephone Etiquette
- Store Policies and Procedures
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Positive Customer Engagement
- Problem-solving skills
- Team collaboration
Certification
Pharmacy Technician License
Timeline
Pharmacy Technician
Walgreens
10.2024 - 02.2025
Canvasser
Kasim Reed Campaign
09.2021 - 12.2021
Bakery Clerk
Publix
04.2021 - 12.2022
Cashier/Crew Member
Chipotle Grill
12.2020 - 09.2021
Sales Associate/Stocker
US Beauty Mart
06.2020 - 09.2020
Bachelor of Science - Biochemistry
Kennesaw State University
High School Diploma -
Westlake High School