Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Adams

Senoia

Summary

Results-driven Certified Veterinary Practice Manager with 10+ years of progressive leadership in hospital operations, financial management, and team development. Proven success supporting multi-site performance, mentoring emerging leaders, and implementing revenue-driving programs. Consistently delivers hospitals that outperform budget targets while building high-retention, high-engagement teams. Prepared to scale operational excellence across multiple locations in a regional leadership role.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Practice Manager

McDonough Animal Hospital
02.2019 - Current
  • Direct full hospital operations including financial performance, staffing strategy, workflow, and culture.
  • Exceeded 2025 financial targets by maintaining COGS at 16.4% and consistently delivering labor hours under budget for the year.
  • Trusted to support operational alignment across two hospitals, reinforcing leadership continuity and performance standards.
  • Spearheaded implementation of Snout Wellness Plans at two locations — with one hospital sustaining 20+ new memberships monthly, driving predictable recurring revenue.
  • Mentor practice managers, strengthening leadership capability and Alliance Animal Health operational consistency.
  • Designed and deployed standardized operating procedures for two hospitals that improved efficiency, accountability, and training adoption.
  • Partner with clinical leadership to optimize formulary strategy and control in-house drug spend.
  • Strategically partnered with pharmaceutical and equipment vendors to optimize purchasing, control costs, and maintain operational continuity.
  • Cultivate a transparent, growth-focused culture emphasizing engagement, development, and retention.

Veterinary Assistant/Lead Surgical Assistant

Fairview Animal Hospital
03.2016 - 02.2019
  • Promoted internally in recognition of clinical skill, leadership potential, and operational reliability.
  • Oversaw surgical readiness by maintaining anesthesia machines, sterilization standards, and all diagnostic equipment to ensure patient safety and procedural efficiency.
  • Managed inventory and ordering for diagnostic machines, preventing workflow disruptions and supporting consistent patient care.
  • Assisted in room appointments for annual wellness and sick visits, strengthening client trust through clear communication and compassionate care.
  • Built strong rapport with clients, contributing to a positive hospital experience and long-term retention.
  • Trained team members on surgical support protocols and equipment handling.

Education

CVPM certification -

VHMA
11.2023

Veterinary Practice Management Certificate - undefined

Penn Foster College
01.2021

Skills

  • Multi-Site Operational Support
  • Financial & Budget Management (COGS Labor)
  • Team Leadership & Mentorship
  • Revenue Growth Initiatives
  • Workflow Optimization
  • Regulatory Compliance (DEA, OSHA)

Certification

CVPM - Veterinary Hospital Management Association, 2023

Timeline

Practice Manager

McDonough Animal Hospital
02.2019 - Current

Veterinary Assistant/Lead Surgical Assistant

Fairview Animal Hospital
03.2016 - 02.2019

Veterinary Practice Management Certificate - undefined

Penn Foster College

CVPM certification -

VHMA
Amanda Adams