Amanda Bagwell
Dallas
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
26
26
years of professional experience
Work History
Office Manager
Tree Of Life Healing Center
10.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Ensured timely payroll processing while maintaining accuracy in salary calculations.
Manager
The Cowboy Shop
01.2008 - 10.2018
- Daily duties include managing and training a staff of 10 employees, conducting inventory audits and new merchandise ordering, reconciliation of all bills and invoicing
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
Commercial Lender
Bank of North GA
01.2002 - 01.2006
- Provided excellent customer service by addressing client concerns promptly and professionally.
- Enhanced credit quality by performing thorough financial analysis and due diligence for loan requests.
- Participated in community outreach initiatives to promote awareness of available commercial lending services within the local market area.
- Provided excellent service throughout the entire origination process from initial inquiry to closing while maintaining compliance standards outlined in company policies and regulations.
- Coordinated with loan operations teams to ensure accurate documentation, timely disbursements, and efficient servicing of loans in the portfolio.
Manager
SouthTrust Bank
01.1999 - 01.2002
- Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
- Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
- Built strong relationships with local businesses, fostering partnerships that benefited both parties.
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
- Led efforts for branch growth, successfully achieving targeted loan portfolio expansion while maintaining credit quality.
Education
High School Diploma -
Praise Tabernacle Christian Academy
Skills
- Customer service
- Office management
- Organizational skills
- Data entry
- Customer relations
- Payroll processing
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Office Manager
Tree Of Life Healing Center
10.2018 - Current
Manager
The Cowboy Shop
01.2008 - 10.2018
Commercial Lender
Bank of North GA
01.2002 - 01.2006
Manager
SouthTrust Bank
01.1999 - 01.2002
High School Diploma -
Praise Tabernacle Christian Academy
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