Amanda Brady
Stockbridge
Summary
Experienced in team leadership, customer service, and problem-solving, with a proven track record of effectively managing staff and resolving customer issues. Demonstrated expertise in training employees and overseeing daily operations. Ready to leverage skills in a Manager role to support and grow a dynamic team.
Overview
10
10
years of professional experience
Work History
Store Manager
Dollar General
McDonough, GA
01.2025 - 08.2025
- Led daily operations, ensuring store adherence to company policies and procedures.
- Managed inventory levels, optimizing stock replenishment to minimize shortages and overages.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented promotional strategies, enhancing customer engagement and sales performance.
Assistant Manager
Dollar General
McDonough, GA
03.2021 - 04.2025
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
Assistant Manager
Family Dollar
Tucker, GA
03.2020 - 03.2021
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
Overnight Stocker and Receiver
Walmart
Blairsville, GA
01.2017 - 11.2019
- Utilized forklift to move product within the warehouse and unload trucks.
- Responded promptly to customer inquiries regarding product availability or location.
- Demonstrated strong communication skills while interacting with customers in a courteous manner.
Package Handler
Fex Ex
Norcross, GA
01.2016 - 01.2017
- Demonstrated ability to lift up to 75 pounds safely and repeatedly.
- Loaded and unloaded packages from trucks, consistently meeting deadlines.
- Followed all safety regulations and procedures when handling packages.
Education
Registered Behavioral Tech - Autism Psychology
Relias
05-2025
Bachelor of Science (B.S.) - Clinical Psychology
University of Phoenix
Phoenix, AZ, US03-2014
Skills
- Customer service
- Team leadership
- Problem-solving
- Money handling
- Customer relations
- Multitasking and organization
- Store operations
- Store opening and closing
- Training and mentoring
- Customer service management
- Friendly and positive
Timeline
Store Manager
Dollar General
01.2025 - 08.2025
Assistant Manager
Dollar General
03.2021 - 04.2025
Assistant Manager
Family Dollar
03.2020 - 03.2021
Overnight Stocker and Receiver
Walmart
01.2017 - 11.2019
Package Handler
Fex Ex
01.2016 - 01.2017
Bachelor of Science (B.S.) - Clinical Psychology
University of Phoenix
Registered Behavioral Tech - Autism Psychology
Relias