Amanda Chatergoon
Covington
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Server
IHOP
09.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Dennys Diner
04.2019 - 08.2023
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Stock/Retail Sales Associate
Old Navy
10.2015 - 02.2018
- Enhanced customer satisfaction by efficiently managing stock levels and ensuring product availability on the sales floor.
- Facilitated efficient order fulfillment by picking, packing, and shipping products in a timely manner.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Goshen Central High School
Goshen, NY06.2011
Skills
- Product Knowledge
- Building rapport
- Customer Relations
- Receiving support
- Problem-solving abilities
Timeline
Server
IHOP
09.2023 - Current
Server
Dennys Diner
04.2019 - 08.2023
Stock/Retail Sales Associate
Old Navy
10.2015 - 02.2018
High School Diploma -
Goshen Central High School
Similar Profiles
Idalia DomhoffIdalia Domhoff
Server at IHOPServer at IHOP
Xavier Davis-GrayXavier Davis-Gray
Dishwasher at IHOPDishwasher at IHOP
Logan EtheridgeLogan Etheridge
Cook Shift Leader at IHOPCook Shift Leader at IHOP