Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Fairchild

Perry

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Chiropractic Assistant with passion for supporting improvement of overall physical health and well-being. Offering 2+ years of patient interaction, insurance verification and appointment scheduling. Astute and intuitive individual with exceptional composure.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level front desk position. Ready to help team achieve company goals.

Overview

16
16
years of professional experience

Work History

Front Desk Receptionist/Chiropractic Assistant

Perry Chiropractic Health Center
04.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Collected payments, processed transactions and updated relevant records.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Organized, maintained and updated information in computer databases.
  • Tracked important information in spreadsheets and ran reports or generated graphs using data.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
  • Oriented and trained new staff on proper procedures and policies.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Educated patients by providing treatment option information and advice on self-care and injury prevention.
  • Answered phones to respond to customer questions, provide information and schedule appointments.

Tanning Consultant

Bikini Coast Tanning
02.2021 - 11.2022
  • Educated clients on health and safety of tanning facilities and procedures.
  • Assigned clients to appropriate facilities based on desired treatments and health needs.
  • Exceeded monthly tanning product and membership sale quotas.
  • Maintained clean and stocked front counter area.
  • Scheduled clients based on number of beds and booths with consideration of walk-in averages.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Informed and demonstrated how to use tanning equipment to new clients.

Deli Clerk

Kroger
02.2015 - 11.2017
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Learned other teammates' work tasks to train as backup.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Shift Manager

McDonald's
04.2009 - 08.2010
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Trained and mentored new employees to maximize team performance.
  • Tracked receipts, employee hours, and inventory movements.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Excelled in every store position and regularly backed up front-line staff.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Welcomed customers and helped determine their needs.
  • Used POS system to enter orders, process payments and issue receipts.

Education

High School Diploma -

Dawson County High School
Dawsonville, GA
05-2008

Skills

  • Departmental support
  • Mail coordination
  • Correspondence typing
  • Appointment confirmation
  • Spreadsheet tracking
  • Phone etiquette
  • Appointment scheduling
  • Filing and sorting
  • Data entry
  • Data confidentiality
  • Multitasking and organization

Timeline

Front Desk Receptionist/Chiropractic Assistant

Perry Chiropractic Health Center
04.2023 - Current

Tanning Consultant

Bikini Coast Tanning
02.2021 - 11.2022

Deli Clerk

Kroger
02.2015 - 11.2017

Shift Manager

McDonald's
04.2009 - 08.2010

High School Diploma -

Dawson County High School

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Amanda Fairchild