Amanda Fisher
Atlanta
Summary
Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
23
23
years of professional experience
Work History
Director of Staffing
YER USA
08.2024 - Current
- Organized job fairs and networking events to establish a strong employer brand presence in local markets.
- Developed strong relationships with hiring managers to better understand their needs and provide tailored staffing support.
- Negotiated favorable contract terms with vendors and suppliers, reducing expenses related to recruiting tools and resources.
- Expanded client base by consistently delivering exceptional service levels, leading to increased revenues through repeat business and referrals.
- Enhanced company reputation by implementing strategic staffing solutions that attracted top talent.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Met with managers to discuss vacancies, applicant qualifications, and characteristics of top candidates.
Director of Business Development Operations
P.S. Services – Southeast Region US
03.2020 - 07.2024
- Communicated directly with customers and partners to build strong business networks and relationships
- Established and maintained highly effective relationships with clients and industry partners to drive growth
- Implemented innovative business development strategies to increase customer base and expand market share
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Increased office sales by 48% monthly within 7 months of hire
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations
- Attained 12 new clients within the 2nd quarter
- Four of the accounts were on national levels
- Identified business development challenges and customer concerns for proactive resolution
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities
- Negotiated client contracts and agreements to cultivate profitable business transactions
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success
- Trained and Mentored a sales team of 12-15
- Team made $1 mill club 3 years straight
- Collaborated with sales and marketing departments to support client acquisition
- Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments
- Contributed to industry events and trade shows to showcase products and gather industry intelligence
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools
- Managed budget allocation and resource utilization to maximize marketing ROI
Business Development Manager
Talent Logic
08.2017 - 07.2024
- Develop new business leads and associations
- Sell staffing services to prospective Clients
- Work with 15 person recruitment team to fill Client requirements with qualified candidates
- Ensure customer satisfaction is achieved
- Work with Staffing Managers daily that are recruiting for qualified job orders
- Foster strategic partnerships with Clients, Consultants and new Candidates
- Generated new business with marketing initiatives and strategic plans
- Established relationships with key decision-makers within customer's organization to promote growth and retention
- Negotiated and closed long-term agreements with new clients in assigned territory
- Performed client research and identified opportunities for account growth, account penetration and market expansion
- Generated new business with marketing initiatives and strategic plans
- Reached out to potential customers via telephone, email, and in-person inquiries
Account Manager/Business Development Manager
Epic Medical
04.2014 - 08.2017
- Managed all hospital contracts for various Healthcare Staffing needs
- Recruiting for all open positions i.e RNs, LPN's, CNA's, NP's and Locums
- Compliance for each contract placed
- Business Development for all new contracts both local and national
- Account Manager- overseeing and point of contact for all clients and healthcare professionals
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
- Evaluated client needs and developed tailored solutions to increase positive customer ratings
Sr. Staffing Manager / Recruiter
Supplemental Health Care
12.2011 - 04.2015
- Responsible for managing all aspects of desk including driving new business, productivity and profitability
- Support client operations by providing top quality service and talent management through branch
- Maintain an average of $500k plus in BB
- Sales, recruitment, and order management coaching
- Exercise discretion and judgment in managing relationships with current clients to identify clients' needs, to assist in clients' business opportunities, and to ensure superior customer service
- Oversaw the growth and expansion of the satellite office in Conyers, Ga
- Trained and mentored staffing managers
- Maintained and grew profit for Atlanta Nursing in less than a year
- Performed sourcing, interviewing, negotiations and hiring
- Reviewed applications and resumes to support hiring activities
Delta Airlines
01.2008 - 01.2012
- As SIDA Badge and Red Seal clearance Customer Service Ramp Agent
- Also worked in the Delta Airlines Corporate
- Office with confidential clearance to work with Delta Employee files
Vice President of Operations
MVP Staffing
01.2002 - 01.2012
- Staffing before being purchased by MVP, Managed and oversaw three offices and two on-site including staff of 60
- Responsible for new business development and account penetration of existing accounts
- Grew hours of branch and on-sites to high of 17,000 hours weekly
- Grew revenue from $1.5million to over $5million in less than three years
- Responsible for opening satellite offices in Meridian, Mississippi dedicated to servicing account of one client yielding $1million in revenue
- Recruited and managed all employees pertaining to each individual client/vendors and their needs
- Recruited, interviewed, and pre-screened all possible candidates for various positions with various companies
- Set-up qualified candidates for companies to review for Temp to hire, direct hire, and or temp positions on daily basis
- (Have 98% success fill rate) Personnel still working at same companies for past 7 years
- Handled all HR duties including: billing, payroll, and contracts associated with each client
- In charge of all workers' comp, OJI, and unemployment claims
- Fluent in Spanish and provide translations for clients and employees as needed
- Talked with all clients daily regarding any new needs for following day
- On-call 24/7 for any needs or problems that may arise after hours for clients/vendors
- Handled collections for all clients/vendors keeping each company under 30 day net
- Hired and trained all inside office staff
- Hands on with all clients on daily basis to make sure all orders were filled and all needs were met
- Implemented and brainstormed for new recruiting of all candidates to ensure less to no turn around problems with clients
- Completed and reviewed all weekly, monthly, and quarterly reports
- Stayed in compliance with all paperwork, applications and I9's and all other requirements such as workers comp, safety procedures and unemployment claims
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations
- Hired and managed employees to maximize productivity while training staff on best practices and protocols
- Identified opportunities to improve business process flows and productivity
- Increased company profits through performance optimization strategies and efficiency improvements
- Set clear goals to monitor targets and offered real-time input on performance and motivation
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations
- Hired and managed employees to maximize productivity while training staff on best practices and protocols
Education
BA - Business Management
Gwinnett Business College
Lilburn, GA01.1993
Skills
- Business Development
- Staff Development & Training
- Client Relations and Solutions
- Revenue Generation
- Territory Growth
- International Business
- Customer Relationship Management
- Strategic Planning
- Team Leadership
- Organizational Development
- Operations
- Interpersonal Communication
- Written Communication
- Attention to Detail
- Verbal Communication
- Critical Thinking
- Organizational Skills
- Supervision and leadership
- Talent acquisition
- Contingent workforce management
LANGUAGES
German - Limited Working
Korean - Limited Working
Spanish - Full Professional
Timeline
Director of Staffing
YER USA
08.2024 - Current
Director of Business Development Operations
P.S. Services – Southeast Region US
03.2020 - 07.2024
Business Development Manager
Talent Logic
08.2017 - 07.2024
Account Manager/Business Development Manager
Epic Medical
04.2014 - 08.2017
Sr. Staffing Manager / Recruiter
Supplemental Health Care
12.2011 - 04.2015
Delta Airlines
01.2008 - 01.2012
Vice President of Operations
MVP Staffing
01.2002 - 01.2012
BA - Business Management
Gwinnett Business College
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