Amanda George
Fairburn,GA
Summary
Detail-oriented professional with strong analytical, communication, and teamwork skills. Proven ability to adapt quickly to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth. Recognized for exceptional communication and project management skills, with a track record of effectively handling multiple tasks in fast-paced environments. Known for taking a proactive approach to identifying and addressing issues, focusing on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
Work History
Operation Support
EFL Global
08.2024 - Current
- Assist import team with daily tasks.
- Handle various import accounts from origin to delivery.
- Billing and accounting assistance.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Cathay Pacific Account Manager
Alliance Ground International
10.2022 - Current
- Responsible for export acceptance and freight inspection and screening. Verifying hazmat shipment when tendered.
- Essential to communication with the forwarder and the airline. Responsible for the manifest and loading of trucks and flights alike.
Export Agent II
Yusen Logistics Americas
07.2022 - 10.2022
- Responsible for air export bookings. Ensuring accurate rates and routings are given at the time of booking.
- Documentation for export shipments from start to finish. AES filling. Dangerous goods certification.
Licensed General Agent
The Wetherspoon Agency
02.2020 - 09.2022
- Responsible for handling member accounts to make financial decisions based on their current and future needs. In charge of recruiting and training new agents to ensure their success.
Customer Service
Polar Air Cargo
06.2015 - 12.2019
- While a part of the CSC I was responsible for answering customer calls/emails along with tracking and tracing. Also, for build and allocation for each region to ensure max capacity and revenue was met. Insured new shipments were arranged with our RFS team for a timely transit.
- During my time as a Sales Executive, I was responsible for new and continued sales support to the Texas Region. In doing so, securing multiple shipments from previous clients who were lost in the past.
- Extensive knowledge of Polar as a company (flights, destination) and sales strategies / targeted lanes.
Polar Account Manager
Alliance Ground International
10.2009 - 07.2015
- Responsible for export acceptance and freight inspection and screening. Verifying hazmat shipment when tendered.
- Essential to the communication with the forwarder and the airline. Responsible for the manifest and loading of trucks and flights alike.
- References available upon request.
Skills
- Client support
- Cargo Wise proficient
- Operations Management
- Key Account Management
- Track & Trace
- Customer Relationship Management
- Staff Training & Development
- Expertise in hazmat safety protocols
- Load planning
- Cargo handling and preparation
- Flight manifest preparation
- Teamwork and collaboration
- Problem-solving
- Customer service
- Attention to detail
- Critical thinking
- Problem resolution
- Friendly, positive attitude
Languages
Spanish
Professional Working
Timeline
Operation Support
EFL Global
08.2024 - Current
Cathay Pacific Account Manager
Alliance Ground International
10.2022 - Current
Export Agent II
Yusen Logistics Americas
07.2022 - 10.2022
Licensed General Agent
The Wetherspoon Agency
02.2020 - 09.2022
Customer Service
Polar Air Cargo
06.2015 - 12.2019
Polar Account Manager
Alliance Ground International
10.2009 - 07.2015
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