Amanda Gipson
Donalsonville
Summary
Office Administrator with a proven track record at Adams Exterminators, excelling in accounts receivable and customer engagement. Skilled in database entry and time management, I enhanced operational efficiency and fostered teamwork, contributing to a positive work environment while delivering exceptional service and support.
Overview
8
8
years of professional experience
Work History
Office Administrator
Adams Exterminators
09.2022 - Current
- On a daily basis I am responsible for accounts receivable for the Blakely district.
- I schedule multiple routes and maintained their schedules.
- I provided in person and over the phone service to customers, clients and staff.
- Provided customer service by responding to inquiries and resolving issues.
- Managed office supplies inventory, ensuring timely replenishment.
- Coordinated communication between departments to facilitate workflow.
- Utilized software tools for data entry and record-keeping tasks.
- Contributed to maintaining a clean and organized office environment.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Learned office protocols and procedures to enhance operational efficiency.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
Data Lead
Live Oak Financial
06.2019 - 04.2022
- Managed data quality assessments, ensuring accuracy and consistency across multiple datasets.
- Spearheaded the integration of new analytical tools to enhance predictive modeling capabilities within the team.
- Designed comprehensive training materials to enhance team knowledge in key areas such as database management, visualization tools, and statistical techniques.
- Managed vendor relations to ensure timely delivery of accurate datasets for ongoing analyses.
- Developed custom reports and dashboards, providing valuable insights for informed decisionmaking.
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
Laborer
US Screen Printing & Signs
05.2017 - 12.2018
- Worked the front counter and assisted customers as they entered the shop.
- I designed and created items such as tshirts, signs, banners and more.
- I delivered products to local businesses.
- I picked up shipments and made deposits weekly.
- I was responsible for phone calls, cleaning the sales floor, and time management throughout the day.
Education
Bachelor of Science - Business And Certificate in FInancial Mangement
University of Phoenix
Tempe, AZHigh School Diploma -
Albany High School
Albany, GA05-2012
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- File organization
- Customer engagement
- Verbal communication
- Accounts receivable
- Teamwork and collaboration
- Leadership and supervision
- Scheduling appointments
- Spreadsheet development
Timeline
Office Administrator
Adams Exterminators
09.2022 - Current
Data Lead
Live Oak Financial
06.2019 - 04.2022
Laborer
US Screen Printing & Signs
05.2017 - 12.2018
Bachelor of Science - Business And Certificate in FInancial Mangement
University of Phoenix
High School Diploma -
Albany High School
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