Amanda Green
Hiram,Georgia
Summary
Dynamic Senior Sales Consultant with a proven track record at Kohler Signature Store by PDI, enhancing customer loyalty through exceptional service and strategic sales presentations. Skilled in negotiation and interpersonal communication, I've significantly boosted sales revenue and mentored teams for career growth. Expert in account management and conflict resolution, I excel in turning challenges into opportunities.
Overview
17
17
years of professional experience
Work History
Senior Sales Consultant
Kohler Signature Store by PDI
05.2020 - Current
- Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Boosted sales revenue by developing and implementing effective sales strategies.
- Established strong client relationships for increased customer loyalty and repeat business.
- Organized and attended industry events, strengthening brand presence within the marketplace.
- Mentored junior sales consultants, providing guidance and support for career growth.
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
- Conducted regular training sessions on product knowledge, enabling team members to effectively sell complex solutions.
- Managed key accounts to ensure client satisfaction and maximize revenue opportunities.
- Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
Senior Sales Consultant
WinSupply
01.2015 - 05.2020
- Established strong client relationships for increased customer loyalty and repeat business.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
- Managed key accounts to ensure client satisfaction and maximize revenue opportunities.
- Identified and resolved issues regarding sales and business strategy.
- Provided high level of tailored service to each and every customer, which helped to build lucrative, lasting partnerships.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Service Manager
Taco Mac Restaurant
04.2008 - 01.2015
- Achieved positive customer experiences with proactive communication and follow-up.
- Trained and guided team members for improved overall performance and morale.
- Identified root causes of recurring problems for long-term solutions and improvements.
- Optimized resource allocation for enhanced service delivery and reduced wait times.
- Resolved customer complaints in professional and timely manner.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Education
High School Diploma -
Hiram High School
Hiram, GA05-2003
Skills
- Sales consultation
- Interpersonal and written communication
- Negotiation expertise
- Account management
- Sales closing
- Processing payments
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Conflict resolution
Timeline
Senior Sales Consultant
Kohler Signature Store by PDI
05.2020 - Current
Senior Sales Consultant
WinSupply
01.2015 - 05.2020
Service Manager
Taco Mac Restaurant
04.2008 - 01.2015
High School Diploma -
Hiram High School
Similar Profiles
Shantel CampbellShantel Campbell
Sr. Mobile Expert at T-mobile Signature StoreSr. Mobile Expert at T-mobile Signature Store
Kathryn HopeKathryn Hope
Assitant Store Manager and E-Commerce Manager at Island View - A Lilly Pulitzer Signature StoreAssitant Store Manager and E-Commerce Manager at Island View - A Lilly Pulitzer Signature Store
Geisa LintzGeisa Lintz
E-Commerce Associate at Kroger's Signature StoreE-Commerce Associate at Kroger's Signature Store