Amanda Henry
Darien
Summary
Dedicated Medical Assistant with a proven track record at Mercy Health, excelling in patient care and HIPAA compliance. Expert in managing patient scheduling and medication lists, ensuring accuracy and timely communication. Known for exceptional professionalism and a compassionate approach, significantly improving patient satisfaction and adherence to treatment plans.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Mercy Health
2010.05 - Current
I am responsible for making sure patients receive their refills and test results in a timely manner. I also work with pharmacies to make sure patients medication lists are correct. I make sure that the patients are up to date with their appointments and lab testing. I also keep providers updated with any changes that the patients have or any questions about their medications.
Education
Bachelor of Arts - General Studies Human Services
Southern New Hampshire University
Manchester, NH2018-08
No Degree - Medical Assistant
Gadsden Business College
Gadsden, AL2002-09
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Clinical documentation
- Reliable team player
- Compassionate
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Complex Problem-solving
- Adaptable
Certification
NHA Certified Clinical Medical Assistant
Timeline
Medical Assistant
Mercy Health
2010.05 - Current
Bachelor of Arts - General Studies Human Services
Southern New Hampshire University
No Degree - Medical Assistant
Gadsden Business College